Franklin Dickey
VALLEJO,CA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with an organized nature and sound judgment focused on maximizing team efficiency.
A seasoned Store Manager specializing in the management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
28
28
years of professional experience
Work History
Web and Video Producer
Self Employed
07.2020 - Current
- Streamlined pre-production process for efficient project planning and resource allocation.
- Developed schedules for production, editing, and duplication for timely delivery.
- Developed creative concepts for various multimedia projects, ensuring alignment with marketing objectives.
- Reviewed scripts to determine most appropriate methods to use for directing both actors and crew members.
Video Producer and Web Developer
Professional Financial Investors Inc
08.2017 - 06.2021
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Developed project budgets and managed production costs.
- Designed programming and created content to drive brand and marketing messaging in accordance with brand strategies.
- Managed capture and editing of video footage to monitor consistency.
Retail Store Manager
Bed, Bath And Beyond
04.2010 - 07.2017
- Mentored team members to enhance professional development and accountability in workplace.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Raised property accuracy and accountability by creating new automated tracking method.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Assistant Store Manager
Harbor Freight Tools USA
11.2008 - 04.2010
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Manager
Pickup 2 Sell
03.2002 - 10.2008
- Developed and maintained relationships with customers and suppliers through account development.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Assistant Store Manager
Home Depot
04.1996 - 02.2002
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Boating
United States Power Squadrons
Vallejo, CAHigh School Diploma -
Vallejo High School
Vallejo, CASkills
- Experience in sail & power
- Staff training/development
- Strategic Merchandising
- Human resource policies
- Data Analysis
- Supply Ordering
- Report Generation
- Talent Recruitment
- Shift Scheduling
- Store Merchandising
- Risk Management
- Retail Inventory Management
Timeline
Web and Video Producer
Self Employed
07.2020 - Current
Video Producer and Web Developer
Professional Financial Investors Inc
08.2017 - 06.2021
Retail Store Manager
Bed, Bath And Beyond
04.2010 - 07.2017
Assistant Store Manager
Harbor Freight Tools USA
11.2008 - 04.2010
Manager
Pickup 2 Sell
03.2002 - 10.2008
Assistant Store Manager
Home Depot
04.1996 - 02.2002
Boating
United States Power Squadrons
High School Diploma -
Vallejo High School
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