Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Certification
Franklin.
Timeline
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Franklin Herrera

915 Elsmere Place #5C Bronx,,NY

Overview

5
5
years of professional experience
1
1
Certification

Work History

Security Officer

Quality protection services security
801 Second Avenue, New York, NY 10017
03.2024 - Current
  • As a security officer stationed in the lobby, my main goals were to actively greet guests, give directions, respond to questions in a kind and professional manner, and make sure that everyone entering the building had a positive first impression. This included helping with package deliveries, giving out basic information about the business, and resolving any concerns or issues that may come up in the lobby area while constantly keeping an eye out for potential security threats.

Security Officer

Securitas Security Services
Broadway 17th Fl, New York, NY 10018
11.2022 - 12.2023
  • Maintaining a safe and secure environment was my main duty as a security officer, but I also actively integrated customer service by extending a warm greeting to guests, giving directions, responding to their questions in a kind and professional manner, and resolving any issues they might have while making sure that facility rules were followed—all while remaining approachable and friendly.

Security Officer

Metro One Loss Prevention Services
12 W 37th St 2nd Floor, New York, NY 10018
11.2021 - 10.2022
  • As a Security Officer, my primary responsibilities included actively patrolling assigned premises, monitoring surveillance systems, managing access control points, responding to alarms and incidents, enforcing security protocols, identifying and reporting suspicious activity, maintaining detailed logs, and ensuring the safety and security of personnel and property by deterring unauthorized access and potential threats, all while upholding a professional demeanor and maintaining clear communication with relevant authorities.

Cashier and Customer Services

Foodfest Depot
500 E 132nd St, Bronx, NY
02.2020 - 11.2021
  • As a cashier and customer service representative, my primary responsibility was to ensure a smooth and positive shopping experience for every customer by accurately processing transactions, addressing inquiries with a friendly and helpful attitude, and resolving any issues that may arise at the checkout counter, all while maintaining a professional demeanor and adhering to company policies.
  • Scanned items and checked pricing on cash register for accuracy.
  • Maintained work area and kept cash drawer organized.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

Ellis Prep Academy.
99 Terrace View Ave, New York, NY 10463
06-2020

Skills

  • Bilingual (Spanish and English)
  • Investigation documentation
  • Electronic surveillance
  • Visitor tracking
  • Premises patrol
  • Personnel screening
  • Identification verification

Languages

Spanish
Professional
English
Professional

Affiliations

  • I prioritise a balanced lifestyle by actively participating in [hobby/interest], volunteering with [organisation], and keeping up a strict fitness regimen, even though I succeed in my professional field with a strong concentration on [particular skill or area of speciality]. This enables me to continue finding personal fulfilment outside of the office while contributing new insights and vitality to my work.

Accomplishments

  • High School Diploma, 2020
  • Certificate of Achievement in the Arts, 2020
  • Certificate of Participation, Attendance, and Excellence in Internship program, 2019
  • Maintaining school gardens: LGE, Summer 2019
  • Student Volunteer: NYC Food Bank, Winter 2019
  • Student Volunteer: City Parks Foundation (painting), Fall 2018

Certification

  • Training Certificate, Security Guard, 2024
  • New York State Department of State Division of Licensing Services as Security Guard, 2024
  • Foster parent training certificate of completion, 2024
  • High School Diploma, 2020

Franklin.

Volunteering is a meaningful way to contribute to the community while gaining valuable experience I have participated in various volunteer activities, including working at local food banks and participating in community clean-up events. These experiences have not only allowed me to give back, but have also taught me the importance of teamwork and empathy

My interests are diverse and reflect my passion for learning and personal development I enjoy reading, particularly in the genres of science fiction and historical fiction, as they expand my imagination and understanding of different cultures Additionally, I have a keen interest in environmental conservation, which motivates me to participate in sustainability initiatives, and educate others about the importance of protecting our planet.

Timeline

Security Officer

Quality protection services security
03.2024 - Current

Security Officer

Securitas Security Services
11.2022 - 12.2023

Security Officer

Metro One Loss Prevention Services
11.2021 - 10.2022

Cashier and Customer Services

Foodfest Depot
02.2020 - 11.2021
  • Training Certificate, Security Guard, 2024
  • New York State Department of State Division of Licensing Services as Security Guard, 2024
  • Foster parent training certificate of completion, 2024
  • High School Diploma, 2020

High School Diploma -

Ellis Prep Academy.

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Franklin Herrera