Franklin Resnik
Flex Security Officer
Anaheim,Ca
Summary
Dedicated Loss Prevention Officer with Securitas Security Services USA, skilled in surveillance monitoring and conflict resolution. Proven track record in effectively mitigating theft risks and enhancing safety protocols. Committed to maintaining a secure environment while delivering exceptional customer service and fostering a welcoming atmosphere for all visitors.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Loss Prevention Officer
Securitas Security Services USA
04.2024 - 05.2025
- Conducted daily store walk-throughs to identify potential security risks.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Completed incident reports and activity logs for accurate, current records.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
Security Officer
Centerpointe and Marwest Properties
05.2023 - 04.2024
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Bachelor of Science - Health Care Administration
05.2001 -
Skills
Surveillance monitoring
Incident reporting
Risk assessment
Access control
Customer service
Conflict resolution
Emergency response
Team collaboration
Theft prevention
Accomplishments
- Documented and resolved incidents of shop lifting which led to a decrease of stolen merchandise.
Certification
Cal OSHA Covid-19 Safety Training Ca Security Officer Regulations Training NSI Training: Private Sector Security through the U S Department of Homeland Security
Timeline
Loss Prevention Officer - Securitas Security Services USA
04.2024 - 05.2025
Security Officer - Centerpointe and Marwest Properties
05.2023 - 04.2024
California State University, Long Beach - Bachelor of Science, Health Care Administration
05.2001 -
Guard Card current and Heartsaver First Aid CPR AED Certification current
Valid Guard Card Registration No G6617624 Expiration 05/31/2026 Current Heartsaver First Aid CPR AED Certification