Franklin Whipple
Extensive experience in security management, progressing from a security guard to a supervisory and managerial role over twelve years in casino security and seven years in private security for a tribal organization. Demonstrated ability to lead security teams effectively, ensuring safety protocols are adhered to while providing excellent customer service. Proficient in report writing and basic computer skills, complemented by self-defense training and three years of managerial experience in security operations. Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations. Worked part time at Hidden Oaks convenience store as cashier stocker helped with trash mopping and organizing store
Work History
Security Officer
9 Months- Monitored surveillance systems to detect suspicious activities and ensure safety protocols.
- Conducted regular security checks of premises to maintain a secure environment for guests and staff.
- Responded promptly to incidents, coordinating with law enforcement and emergency services as needed.
- Trained junior security personnel on operational procedures and emergency response techniques.
- Developed incident reports detailing security breaches and response actions taken for management review.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Cashier
5 Years 4 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Enhanced customer satisfaction through attentive service and quick resolution of inquiries.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Collaborated with team members to maintain a clean and organized store environment.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Security Manager, Security Supervisor
6 Years 3 Months- I started out a security guard worked my way up the security supervisor onto the security manager. I been working casino security for twelve plus years, i also did seven years private security for my tribe