Franklyn Idehen

Key Accomplishments: Led a cross-functional Agile team to increase story throughput by 40% by coaching developers to consistently hand off user stories to QA within 4–6 days of the sprint start.
Taught developers and QAs how to split user stories using the INVEST criteria and workflow-focused techniques, leading to cleaner backlog items and improved sprint predictability.
Implemented velocity tracking best practices that helped the team forecast with over 90% accuracy across three quarters.
Enhanced refinement practices by incorporating the Definition of Ready, reducing sprint carryover to less than 10%.
Facilitated daily stand-ups aligned with Scrum principles to surface impediments and accelerate sprint velocity.

Facilitate sprint planning, sprint reviews, and retrospectives.

Track and report key Agile metrics using the velocity report, Burndown chart, and sprint report.

Scrum Master:

Walmart Global Tech, GA.

February 2019 – September 2022.

Track and communicate team velocity in burndown charts and sprint/release progress.

Coach scrum teams on the usefulness of a healthy backlog, backlog refinement, sprint planning, daily standup, sprint review, and sprint retrospective.

Facilitated a high-urgency project by modernizing the handheld devices and the GPS applications.

Help prepare my team for PI planning.

Working together with the Product Owner to identify and communicate the PI SMART objective to the teams.

Facilitated meetings that encourage self-organization by promoting the Scrum values.

Facilitated backlog refinement, sprint planning, daily standup, sprint review, and sprint retrospective.

Reviewed the product backlog with the Product Owner in preparation for the next Sprint.

Helped the Product Owner with refinement and maintaining a healthy product backlog.

Coached the developers on the usefulness of knowledge transfer to bridge the gaps.

Facilitated sprint planning sessions to ensure a prioritized and well-refined sprint backlog.

Scrum Master:

The Home Depot, Inc., GA.

December 2015 – January 2019.

Worked with the Agile Release Train Engineer to refine the backlog and assist with Product Increment Planning.

Facilitated Agile practices for multiple onshore and offshore Scrum teams.

I coached the Scrum team on how to resolve conflicts and become a mature team.

I facilitated discussion with the team to identify risks and dependencies for PI Planning objectives, and ensured that the risks are ROAMed, while the dependencies are resolved.

Tracked key metrics using the Burn-Down chart, Burn-Up chart, team velocity, and team capacity to advance the team.

Worked with an Agile coach to identify successes and failures, and recommend solutions.

Worked with other Scrum teams to make sure that the interdependencies of the teams were not compromised.

Facilitated communication across cross-functional teams to achieve the Sprint goal.

Project Manager:

CVS, New York, New York.

April 2014 – November 2015.

Allocated tasks on the project to employees who are best positioned for milestones and adhering to deadlines.

Defined and managed a well-defined project management process, and championed ongoing process improvement initiatives to implement best practices for Agile Project Management.

Promoted empowerment of the team, and encouraged a sustainable pace with high levels of quality for the team, which improved employee retention by 7%.

Tracked project progress, managed the budget, and analyzed workloads with the help of MS Project, like Microsoft Excel.

Planned, organized, and directed projects to optimize processes, systems, and enable business objectives.

Developed methods and tools for requirement definition, process and workflow design, and data modeling.

Developed best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics.

Project Coordinator:

CVS, New York, New York.

November 2012 – March 2014.

Assisted the PM in keeping track of the project budget in an Excel spreadsheet.

Tracked project progress, managed the budget, and analyzed workloads with the help of MS Excel.

Planned, organized, and directed projects to optimize processes, systems, and to enable business objectives.

Developed methods and tools for requirement definition, process and workflow design, and data modeling.

Developed best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics.

Developed project plans and budgets, worked with users to understand complex problems, and focused on bringing issues to resolution, escalating as necessary to meet timelines.

Created and delivered presentations to senior-level management on project goals and plans, including progress reports and scorecards.