Franklyn Santana
Whitehall,PA
Summary
A reliable retail professional with strong background in providing exceptional service and maintaining efficient operations in fast-paced environments. Known for collaborating effectively with team members and adapting to changing needs. Skilled in packing, organizing, and ensuring accuracy in all tasks.
Overview
17
17
years of professional experience
Work History
Head of Maintenance
Studio 6 Hotel
09.2018 - 10.2025
- Led maintenance team to ensure optimal hotel operations and guest satisfaction.
- Developed and implemented safety protocols, promoting compliance with health regulations.
- Managed vendor relationships for timely procurement of maintenance supplies and services.
- Conducted regular inspections to identify issues, ensuring proactive resolutions were made.
- Streamlined reporting processes, improving communication between departments regarding maintenance needs.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Diagnosed mechanical issues and implemented effective repair solutions to minimize downtime.
Bag Packer
Carpenter Co.
04.2009 - 08.2018
- Packaged and labeled products accurately to ensure timely distribution.
- Operated packaging machinery efficiently, maintaining high safety standards.
- Collaborated with team members to optimize workflow and reduce delays.
- Exceeded performance expectations while working under tight deadlines, demonstrating strong work ethic and commitment to company goals.
Education
South Bronx High School
Skills
- Window and door repair
- Lockout and tagout procedures
- Lighting systems
- Grounds maintenance
- Workplace safety
Languages
Spanish
Native or Bilingual
Timeline
Head of Maintenance
Studio 6 Hotel
09.2018 - 10.2025
Bag Packer
Carpenter Co.
04.2009 - 08.2018
South Bronx High School