Summary
Overview
Work History
Education
Skills
Certification
Awards
Work Availability
Accomplishments
Websites
Software
Work Preference
Quote
Timeline
Teacher
Frank Meister

Frank Meister

Learning and Development
Chicago,IL

Summary

Data-driven problem-solver, tech-savvy instructional designer, engaging facilitator, lifelong Cubs fan.


Tech-savvy Senior Instructional Designer adept at curricula design. Consumer-focused with proven track record of increasing student re-enrollment through development of creative courses. Proficient in Articulate Storyline and Rise.


Adept at managing multiple projects, creating interactive training using educational technology, and integrating consumer technology into modern learning experiences. Collaborative professional with an high attention to detail and proficiency in conducting needs assessments, measuring learning effectiveness, and ensuring compliance with polices.

Overview

17
17
years of professional experience
7
7
Certification

Work History

Senior Instructional Designer

Federal Reserve Bank of Chicago
02.2018 - 09.2024
  • Oversaw partnerships with external training providers and continually assessed the outcomes of learning programs, achieving $1.5M in cost savings.
  • Led organizational acquisition and adoption of SaaS-based eLearning authoring tools and platforms.
  • Developed and managed the implementation of organizational learning initiatives that expedited Office365 adoption, resulting in a 35% reduction in first-level support requests.
  • Implemented an accredited online certification program in Data Visualization with Tableau, achieving a 92% completion rate, far exceeding the global average of 15%.
  • Led and oversaw the redesign and conversion of multiple classroom-based learning programs and instructional materials to virtual instructor-led offerings.

Agile Coach

Federal Reserve Bank of Chicago
02.2018 - 08.2024
  • Created and implemented Agile training and coaching programs to help the organization adopt Agile methodologies, enhancing transparency in work processes and performance.
  • Designed online and in-person training program to support staff with adoption of work planning and project management system, Jira.

Program Manager Specialist

Federal Reserve Bank of Chicago
02.2011 - 01.2018
  • Led the development of business case to establish a dedicated training classroom to multiple business departments ongoing delivery of internal hybrid training programs.
  • Led and oversaw the redesign and conversion of multiple classroom-based learning programs and instructional materials to virtual instructor-led offerings.
  • Led the design and execution of organizational and departmental learning programs involving Agile, Data Visualization, Information Technology, and Project Management.

Senior Training Specialist

Federal Reserve Bank of Chicago
09.2007 - 01.2011
  • Developed standards and authoring practices to support organizational adoption of learning management system as part of enterprise workgroup, benefiting 1,500 LMS administrators and content developers.
  • Created train-the-trainer program and instructional materials to support 300 learning professionals as part of cross-functional enterprise team.
  • Led the development and execution of train-the-trainer programs, supporting company-wide learning initiatives for new business systems and work processes across 13 U.S locations.

Education

Master of Science - Instructional Design & Technology Management

LaSalle University
Philadelphia, PA
2021

Bachelor of Arts - Education

University of Northern Iowa
Cedar Falls, IA
1993

Skills

  • Adult Learning Principles
  • Change Management
  • Curriculum Development
  • Design Thinking
  • E-Learning
  • Employee Onboarding
  • Facilitation
  • Instructional Design
  • Learning Management Systems
  • Learning Measurement
  • Problem Solving
  • Video Production
  • Program Management
  • Agile Project Management

TECHNICAL SKILLS

  • Adobe Captivate
  • Articulate Storyline
  • Articulate Rise
  • Camtasia
  • Final Cut Pro
  • Jira
  • Microsoft Teams
  • Miro
  • Microsoft SharePoint
  • Microsoft Windows
  • SCORM
  • Mural
  • Office365
  • Synthesia
  • Tableau
  • Webex
  • Vyond
  • Zoom

Certification

  • Liberating Structures Facilitation, 2024
  • Certified Learning Cluster Design Practitioner, LCD, 2023
  • Certified Change Practitioner, Prosci, 2022
  • Visual Collaboration Team Facilitator, Bigger Picture Academy, 2022
  • Certified Professional Agile Team Facilitation, ICAgile, 2021
  • Certified Facilitator, Agility Health, 2021
  • Continuous Improvement Champion, Agility Health, 2021
  • Certified Professional Agile Coaching, ICAgile, 2020

Awards

FEDERAL RESERVE BANK OF CHICAGO

  • Excellence in Culture, 2023
  • Excellence in Training, 2023
  • Innovator Award of Excellence, 2011


FEDERAL RESERVE SYSTEM

  • Training Conference Innovator Award, 2016

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

  • Oversaw partnerships with external training providers and continually assessed the outcomes of learning programs, achieving $1.5M in cost savings.
  • Led organizational acquisition and adoption of SaaS-based eLearning authoring tools and platforms.
  • Developed and managed the implementation of organizational learning initiatives that expedited Office365 adoption, resulting in a 35% reduction in first-level support requests.
  • Implemented an accredited online certification program in Data Visualization with Tableau, achieving a 92% completion rate, far exceeding the global average of 15%.
  • Led and oversaw the redesign and conversion of multiple classroom-based learning programs and instructional materials to virtual instructor-led offerings.

Software

Articulate Storyline

Articulate Rise

Synthesia

Vyond

Camtasia

SCORM

Adobe Captivate

Jira

Miro

Mural

Microsoft Teams

WebEx

Zoom

Office365

Tableau

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteHybrid

Important To Me

Company CultureCareer advancementPersonal development programsHealthcare benefits

Quote

Many of life's failures are people who did not realize how close they were to success when they gave up.
Thomas Edison

Timeline

Senior Instructional Designer

Federal Reserve Bank of Chicago
02.2018 - 09.2024

Agile Coach

Federal Reserve Bank of Chicago
02.2018 - 08.2024

Program Manager Specialist

Federal Reserve Bank of Chicago
02.2011 - 01.2018

Senior Training Specialist

Federal Reserve Bank of Chicago
09.2007 - 01.2011

Master of Science - Instructional Design & Technology Management

LaSalle University

Bachelor of Arts - Education

University of Northern Iowa
  • Liberating Structures Facilitation, 2024
  • Certified Learning Cluster Design Practitioner, LCD, 2023
  • Certified Change Practitioner, Prosci, 2022
  • Visual Collaboration Team Facilitator, Bigger Picture Academy, 2022
  • Certified Professional Agile Team Facilitation, ICAgile, 2021
  • Certified Facilitator, Agility Health, 2021
  • Continuous Improvement Champion, Agility Health, 2021
  • Certified Professional Agile Coaching, ICAgile, 2020
Frank MeisterLearning and Development