Avid Dancer - Swing, Contra, and others
Franko Hashiguchi
Summary
Enthusiastic, reliable team player who can adapt to almost any situation required. Thrives on making connections with a wide range of clients to determine what is best for both them and the organization.
Overview
29
29
years of professional experience
Work History
Kennel Technician, Assistant
The Cooperative Canine, LLC
Nashville, TN
02.2023 - Current
- Assist with training under the direction of a certified trainer
- Administer meds, feed, and provide exercise and enrichment for boarding dogs
- Perform intake on dogs arriving for boarding and board and train
- Receive and document boarding dog belongings
- Confirm care instructions with the guardian
- Verify dog belongings match inventory and perform checkout with the guardian
- Schedule and confirm contractors and inspect work being performed at the Training Center
- Sign off on completed work and deliver invoice to administration
- Track company inventory, distribute supplies to team members, and alert administration to order more supplies.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Greeted guests in with friendliness and professionalism.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Information Technology Professional
Self-employed
Nashville, TN
05.2004 - Current
- Administer laptop portion of the Bar Exam in multiple states as contracted with Extegrity, Inc
- Set up/upgrade desktop systems and peripherals; set up home and small business networks including resolving software, hardware, and network problems
- Provide hands-on training for clients.
Musician
Self-employed
Nashville, TN
01.1994 - Current
- Perform solo or as part of semi-professional bands Including 17 years with The Secret Commonwealth
- Promoted musical career by maintaining website and social media presence.
- Scheduled rehearsals with other musicians.
- Built networks with local musicians to provide session support for gigs and events.
- Wrote and arranged original compositions for live music performances.
- Played various instruments professionally, including penny whistle, mandolin, bodhrán, and others both live and in recording sessions.
- Played on stage at the Ryman Auditorium three times. Once with Marcus Hummon, twice with "The Nashville Celts" on penny whistle, bodhrán, and mandolin.
- Taught Buckdancing at CelticFest Mississippi for three years.
Grant Manager / Donor Manager
Nashville Shakespeare Festival
Nashville, TN
11.2017 - 04.2023
- Used the customer relationship management (CRM) software including input of gifts and information, preparation of reports, assignment of stewardship tasks, and execution of mailing campaigns
- Act as the project manager for grant efforts and assist with other fundraising activities in collaboration with the Executive Managing Director and the Operations Manager
- Led the implementation of Google Suite for company-wide data management away from single shared desktop drive.
- Did various other tasks as necessary, including stage set teardown and moving.
- Provided professional services and support in a dynamic work environment.
Rideshare Driver
Uber and Lyft
Nashville
01.2018 - 01.2020
- Safely transported passengers throughout the greater metropolitan Nashville area
- Multi-tasked in a high-pressure environment, while providing a professional experience
- Provided expertise on local venues, areas, and history to meet the needs and desires of passengers.
Medical Billing Claims Clerk
Tenncare Operations Department Via Manpower Agency
Nashville, TN
10.2016 - 10.2017
- Processed Tenncare claims, including initial prep and screening of paper claims, researching adjustments, and keying of certificates of deposit.
- Solved computer issues and created training manuals.
- Assisted the Quality Assurance Analyst with collecting and processing data for weekly statistical reports, copying 10-30 Level of Care Reassessment forms from secure emails to a secure server per day; reviewd weekly operations status report for formatting issues; ran 3-7 reports on suspended claims per day and save to secure server
- Reorganized archived records room, and general mailroom duties.
- Used data entry skills to accurately document and input Tenncare (Tennessee's implementation of Medicaid) claims
- Logged and stored 1-10 boxes of undeliverable mail per day; logged and destroyed after 3 months.
- Printed and mailed 3 special Remittance Advice documents weekly that required special handling.
Security Officer and Bus Driver
HCA Corporate Headquarters, via Guardsmark LLC/G4S
Nashville, TN
10.2005 - 10.2016
- Drove 14- and 25-passenger buses approximately 50 miles/day, 5:45AM-3PM, including maintenance checks on buses daily
- Performed routine security and maintenance checks on buildings and grounds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company truck and by foot.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Checked and verified photo identification prior to granting facility access.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Conducted regular patrols of key areas to spot and control security concerns.
- Issued access cards to authorized personnel to monitor access points.
- Examined doors, windows and gates to verify security.
- Monitored CCTV cameras and alarm systems for security breaches.
Coordinator for Student Computer Services
Vanderbilt University Law School
Nashville, TN
01.2002 - 05.2004
- Managed Law School Computer Lab and 5-10 undergraduate and graduate student employees.
- Provided support and training for all faculty, staff, and students.
- Managed Disaster Recovery Plan.
- Managed printing services for all faculty, staff, and students.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Developed strong communication and organizational skills through working on group projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Oversaw development and implementation of improvements to support and network operations.
Health Information Analyst I/II
Vanderbilt University Medical Center, VUMC
Nashville, TN
03.1998 - 12.2001
- In Eskind Biomedical Library (EBL): Managed multiple web servers with mission-critical medical databases used by entire VUMC including direct patient care and clinical research
- Created fully self-contained backup database server during Y2K era to provide access to medical knowledge in the event of power/internet disruption.
- Staffed Medical Reference Desk, providing detailed medical knowledge to Hospital staff, clinicians, researchers, and patient families.
- Set-up and upgraded hardware and peripherals for EBL with Systems Administrator.
- Created training modules and trained other EBL staff regularly on use of office productivity tools and network environment.
- Served on peer-review panels for multiple staff members' promotion processes.
- Provided input into redesign of VUMC Web portals and EBL pages.
- Was technical contact for various database vendors that the library subscribed to.
- Assisted users in accessing Acorn, the Vanderbilt on-line catalog, various health care literature databases and CD-ROM products, the reference collection, and with using the Internet.
- Assisted users in the use of the National Library of Medicine classification scheme and subject headings.
Education
Bachelor of Science - Psychology
Virginia Polytechnic Institute And State University, Vanderbilt University
Blacksburg, VA 08.1985 - 01.1989
Skills
Schedule and calendar management
Document control
Relationship building
Verbal and written communication
Customer assistance
Customer Relations
Cleaning and sanitizing
Proficient in Microsoft Word
Inventory management
Staff training/development
Good Telephone Etiquette
Dependable and Responsible
Attention to Detail
Desktop support
Application support
CRM
Key stakeholder relationship building
Operations support
Mail handling
End-user support
Problem-solving skills
Employee training and development
Excellent interpersonal skills
Stakeholder collaboration
Passenger interaction
Vehicle inspections
Safety-conscious
Google Workspace
Interests
Player of Irish, Old-Time, and Americana Music
Timeline
Kennel Technician, Assistant
The Cooperative Canine, LLC
02.2023 - Current
Rideshare Driver
Uber and Lyft
01.2018 - 01.2020
Grant Manager / Donor Manager
Nashville Shakespeare Festival
11.2017 - 04.2023
Medical Billing Claims Clerk
Tenncare Operations Department Via Manpower Agency
10.2016 - 10.2017
Security Officer and Bus Driver
HCA Corporate Headquarters, via Guardsmark LLC/G4S
10.2005 - 10.2016
Information Technology Professional
Self-employed
05.2004 - Current
Coordinator for Student Computer Services
Vanderbilt University Law School
01.2002 - 05.2004
Health Information Analyst I/II
Vanderbilt University Medical Center, VUMC
03.1998 - 12.2001
Musician
Self-employed
01.1994 - Current
Bachelor of Science - Psychology
Virginia Polytechnic Institute And State University, Vanderbilt University
08.1985 - 01.1989