Frank P. Cuccaro
Bridgeport,Connecticut
Summary
Organized and dependable professional successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Protective Services Officer
Yale New Haven Health System
04.2022 - Current
- Provides exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
- Improves overall security by conducting regular patrols and monitoring surveillance systems.
- Prevents unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Ensures safety for employees and visitors by maintaining access control and managing emergency situations.
Assistant Operations Manager
United Security, Inc.
06.2021 - 12.2021
- Responsible for 200 guards throughout the State of CT conducting daily site visits ensuring professionalism and accountability.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Maintained schedule and payroll.
Residency Supervisor
Boys And Girls Village
12.2019 - 06.2021
- Maintained a safe living environment for residents by enforcing policies and conducting regular inspections.
- Assisted with scheduling and delegated work duties and tasks to be completed by end of shift.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
Police Sergeant
City Of Bridgeport
10.1993 - 10.2018
- Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
- Maintained logs, reports, schedules, and assigned duties.
- Delivered expert courtroom testimony to support criminal cases.
- Disciplined staff for violation of rules and regulations.
Education
High School Diploma -
Norte Dame Catholic High School
Fairfield, CT06.1989
Skills
- Interpersonal Skills
- Leadership Abilities
- Conflict De-Escalation
- Critical Thinking
- Policy Enforcement
- Decision Making
Timeline
Protective Services Officer
Yale New Haven Health System
04.2022 - Current
Assistant Operations Manager
United Security, Inc.
06.2021 - 12.2021
Residency Supervisor
Boys And Girls Village
12.2019 - 06.2021
Police Sergeant
City Of Bridgeport
10.1993 - 10.2018
High School Diploma -
Norte Dame Catholic High School
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