Frank Pan
Berwyn,PA
Summary
Skilled Medical Coding and Billing Specialist with a track record of enhancing revenue cycle management at Clear Medical Revenue Services. Demonstrated expertise in ICD-10 proficiency and a commitment to HIPAA compliance. Excelled in improving patient satisfaction through empathetic resolution of billing concerns, showcasing exceptional medical software application skills and customer service acumen.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Coding and Billing Specialist
Clear Medical Revenue Services
08.2014 - Current
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
Education
Computer Sciences
Villanova University
Villanova, PA01-2000
Biological Sciences - Physiology
Kent State University
Kent, OH01-1997
Skills
- ICD-10 proficiency
- Medical record review
- Medical software applications
- HIPAA compliance
- Claims processing
- Revenue cycle management
- Diagnostic coding
- Payment posting
- Medical office administration
- Denial management
- Insurance verification
- CPT coding
Certification
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC).
Timeline
Medical Coding and Billing Specialist
Clear Medical Revenue Services
08.2014 - Current
Computer Sciences
Villanova University
Biological Sciences - Physiology
Kent State University
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