Franky Marie Limardo Ramos

• Engage resort guests to introduce vacation ownership offers and qualify interest
• Generate and schedule tour appointments while meeting daily lead targets
• Accurately capture guest details and hand off to sales in line with compliance scripts
• Maintain a clean, branded kiosk and keep brochures and supplies stocked

• Assist guest with equipment, set up and usage

instructions, ensuring they have a clear understanding on

how to safely enjoy activities

• Maintain a cleanliness and organization of recreational

facilities

• Perform routine maintenance checks on equipment

• Create a welcoming atmosphere by welcoming guest

and pervading them excellent customer service

• Maintain a clean and organized cone at all times
• Assist Smile makers in providing excellent customer service
• Assure all Smiler Makers are tasked for their shift and stay on task for the duration
• Maintain accurate cash and supply count before, during and after shift

• Maintain a clean and organized store at all times
• Assist Bear Builders in providing excellent customer service
• Assure all Bear Builders are tasked for their shift and stay on task for the duration
• Maintain accurate cash count before, during and after shift

• Maintain a clean and organized store at all times
• Assure all associates are tasked for their shift and stay on task for the duration
• Assist associates with providing exceptional customer service to all guests
• Maintain accurate cash count before, during and after shift

• Maintain a clean and organized store at all times
• Provide excellent customer service
• Ensure all cash register transactions are accurate and complete
• Stock inventory throughout the store as needed