Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miguel Carrillo

Henderson

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

OPC Marketing Manager

Take A Break Travel
08.2022 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.


E-Commerce Manager

Smiths Grocery Store
03.2020 - 07.2023
  • Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Fitness Manager

EOS Fitness
08.2017 - 03.2020
  • Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
  • Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
  • Met or exceeded monthly revenue and training goals.

Education

Santa Barbara Business College - Ventura
Ventura, CA

High School Diploma -

Oxnard High School
Oxnard, CA

Skills

  • Critical Thinking
  • Employee Engagement
  • Sales Records Management
  • Time Management
  • Team Leadership
  • Verbal and Written Communication
  • Customer Relationship Management
  • Staff Management
  • Coaching and Mentoring
  • Staff Training/Development
  • Customer Service and Retention
  • Business Management and Operations

Timeline

OPC Marketing Manager

Take A Break Travel
08.2022 - Current

E-Commerce Manager

Smiths Grocery Store
03.2020 - 07.2023

Fitness Manager

EOS Fitness
08.2017 - 03.2020

Santa Barbara Business College - Ventura

High School Diploma -

Oxnard High School

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Miguel Carrillo