Franky Khoury Nicoletta

Capp Development Studio is a startup MVP development consultancy.

• Collaborated directly with clients to gather requirements, define project scope, and draft detailed SOWs.
• Designed and developed MVPs from concept to deployment, with rapid iteration cycles.
• Translated client ideas into technical plans, bridging communication between stakeholders and engineering teams.
• Architected tailored solutions using diverse technologies to meet unique client goals and timelines.

GatherUp is a customer feedback and reputation management platform

• Built a UI library with 50+ reusable components using atomic design principles.
• Implemented UI testing via Chromatic and Storybook, reducing production bugs, and streamlining design reviews.
• Created automated Playwright test scripts to simulate user interactions, improving functionality, and reducing QA time.
• Collaborated with project managers and international teams to meet objectives, and enhance cross-department communication.
• Led WiCSE mentorship initiative connecting engineers with women in computer science

EDGE is a Customer experience analytics and feedback platform

• Spearheaded product redesign, incorporating user feedback, contributing to 1,500% user growth, and a 2,225% increase in monthly throughput.
• Led the backend overhaul from a monolith to a microservices architecture, improving performance, reliability, and development velocity.
• Developed a responsive Next.js landing page, boosting SEO and user experience.
• Conducted code reviews and established best practices, reducing bugs, and enhancing system performance.
• Actively participated in recruitment processes, identifying and onboarding talent that aligned with the team's goals and culture, strengthening team dynamics.