James Lewis

Electronic technician experience

• Fixed circuit boards using schematics, wiring diagrams, and testing instruments.
• Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
• Calibrated electrical components and systems to optimize performance.
• Improved team collaboration by training junior technicians on proper diagnostic and repair techniques.
• Maintained an high level of customer satisfaction by resolving technical issues swiftly and professionally.

IT Experience

• Upgraded and developed non-existing networking environment and POS system to Microsoft based operating systems.
• Ran all Cat5 cables to and from PC's to network switches and servers.
• Maintained office PCs, printers and network
• Managed system-wide operating system and software deployments as well as related software upgrade problems.
• Set up PCs, projectors, and microphones for use in video conferencing rooms.
• Supported sales team group issues with using Microsoft software which includes Word, Excel, and Presentations.

Quality Control

• Maintained quality factory mutual documentation and records for conformance with relevant standards.
• Created user manual with photos and descriptions on how to repair and test products to be rebuilt for resale.
• Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.

Ebay selling

• Created and maintained listings of company surplus and new items taking photos and using accurate descriptions to boost sales and customer buying confidence.
• Enhanced overall store reputation by maintaining a high feedback score through timely communication and issue resolution.
• Managed inventory effectively, keeping track of stock levels and replenishing as needed to maintain optimum availability.

Ebay Procuring

• Developed strong relationships with eBay suppliers to secure favorable pricing terms and conditions for the company''s benefit and passing discounts to customers.
• Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.