Frantia Sablan
Meridian,ID
Summary
Demonstrated excellent communication and problem-solving skills in fast-paced environments. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
6
6
years of professional experience
Work History
DISTRIBUTION ASSOCIATE
United States Postal Service
Puyallup, USA
12.2021 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
FOOD PREP/CASHIER
Wingstop Restaurant
Puyallup, WA
09.2021 - 10.2021
- Managed food prep and customer orders at a fast-paced restaurant.
- Handled cash transactions and provided excellent customer service.
- Assisted with inventory management and stocking of supplies.
- Worked collaboratively with team members to ensure smooth kitchen operations.
- Maintained cleanliness and organization of work stations.
- Welcomed customers and helped determine their needs.
RETAIL SALES ASSOCIATE
670 Rocksteady Shop
Saipan, USA
03.2019 - 01.2021
- Assisted in inventory management and restocking of merchandise.
- Handled cash transactions and operated POS systems efficiently.
- Demonstrated product knowledge and provided recommendations to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science - Health Information Management
Western Governors University
Salt Lake City, UT 02.2025 - Current
HIGH SCHOOL DIPLOMA -
Marianas High School
Saipan, MPSkills
- Customer service
- Excellent communication
- Computer skills
- Data entry
- Time management
- Multi-tasking
- Attention to detail
Languages
English
Native or Bilingual
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