Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Frantz Jenny Laforest

Miami Gardens,Florida

Summary

Dynamic insurance professional with a proven track record at State Farm Insurance, specializing in tax advising and collaboration. Expertise in health and property insurance has led to the development of tailored client plans, significantly enhancing satisfaction levels. Demonstrated leadership in driving team efficiency while utilizing advanced Microsoft Office skills for superior organization and time management. Committed to fostering client relationships and delivering strategic solutions that align with organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Insurance Agent

State Farm Insurance
Miami, Florida
09.2022 - 09.2024
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Assessed customer risk levels and recommended appropriate coverage options.

Service Representative

L & W Multiservice
Miami, Florida
08.2017 - 09.2022
  • Reviewed tax returns for individuals, corporations and partnerships to ensure accuracy.
  • Entered data into company software for return preparation.
  • Assisted tax preparers in gathering and organizing client documents.
  • Maintained updated knowledge of current federal, state, and local tax laws.

Baker

Publix
Miramar, Florida
06.2013 - 07.2017
  • Demonstrated teamwork and communication skills to enable workers to interact with one another and collaborate on various responsibilities
  • Oversaw orders for inventory management purposes.
  • Developed strategies for problem solving and conflict resolution among team members.

Education

Bachelor of Science - Business Administration

Miami Dade College
Miami, FL
09-2025

Bachelor of Business Administration - Accounting

Florida International University
Miami, FL
08-2025

Associate of Business Administration -

Broward College
Davie, FL
08.2024

Skills

  • Collaboration
  • Time Management
  • Basic Accounting Skills
  • Proficient in Microsoft Office
  • Leadership
  • Adaptability
  • Flexibility
  • Tax reporting
  • Tax advising
  • Health insurance
  • Property insurance

Certification

  • Real Estate License
  • 2-20 Property and Casualty
  • 2-15 Life Health and Variable Annuity
  • CPR Certifications

Languages

Haitian Creole
Native/ Bilingual

Timeline

Insurance Agent

State Farm Insurance
09.2022 - 09.2024

Service Representative

L & W Multiservice
08.2017 - 09.2022

Baker

Publix
06.2013 - 07.2017

Bachelor of Science - Business Administration

Miami Dade College

Bachelor of Business Administration - Accounting

Florida International University

Associate of Business Administration -

Broward College

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Frantz Jenny Laforest