Hi, I’m
Rosangela Sierra
Cape Coral,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dynamic Student Nurse, passionate about patient advocacy and medical innovation. Proven skills in medication administration and patient assessment.
Overview
5
years of professional experience
Work History
Florida One Insurance AgencyFort Myers, FL
Insurance Agent
10.2022 - 04.2024
Job overview
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Maintained accurate records of all insurance transactions using computer software systems.
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
- Responded to customer inquiries and problems to promote great service.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
- Improved data collection accuracy by structuring systems for desktop spreadsheets.
WalmartCape Coral, FL
Personal Shopper
02.2022 - 09.2022
Job overview
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Communicated with vendors regarding product availability, pricing, delivery dates, and any other related information.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Collaborated with store management team to ensure appropriate inventory levels were maintained.
- Stocked shelves with newly received merchandise according to established guidelines.
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
Challenged Minds Learning CenterFort Myers, FL
Teacher's Assistant
07.2019 - 01.2022
Job overview
- Provided individualized assistance to students with special needs in the classroom.
- Facilitated small group instruction and activities for students of varying abilities.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Organized student performance and enrichment activities to facilitate learning.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Observed student performance in order to assess progress towards academic goals.
Education
Galen College of NursingSarasota, FL
Associate of Science from Registered Nurse
09-2025
Mariner High SchoolCape Coral, FL
from High School Diploma
05-2019
Florida SouthWestern State CollegeFort Myers, FL
Some College (No Degree) from Science in Nursing
Skills
- Customer Service
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Collaboration
- First Aid/CPR
- Organization
- Multitasking
- Problem Resolution
- Active Listening
- Decision-Making
- Task Prioritization
- Excellent Communication
- Bilingual fluency in Spanish and English
Timeline
Insurance Agent
Florida One Insurance Agency
10.2022 - 04.2024
Personal Shopper
Walmart
02.2022 - 09.2022
Teacher's Assistant
Challenged Minds Learning Center
07.2019 - 01.2022
Galen College of Nursing
Associate of Science from Registered Nurse
Mariner High School
from High School Diploma
Florida SouthWestern State College
Some College (No Degree) from Science in Nursing
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