FRANTZ LOUIS
Queens County,NEW YORK
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
20
20
years of professional experience
Work History
Security Officer
Abellar Security
02.2007 - 03.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevent unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained asafe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Casino Floor Supervisor
El Rancho Hotel
03.2003 - 05.2006
- Enhanced customer satisfaction by effectively managing casino floor operations and addressing guest concerns promptly.
- Improved employee performance through consistent coaching, training, and feedback on job responsibilities.
- Ensured a secure gaming environment by monitoring surveillance cameras and collaborating with security team to resolve issues.
- Streamlined daily operations by implementing efficient work schedules for casino staff and allocating resources optimally.
- Managed high-stakes table games, ensuring accurate payouts and adherence to gaming regulations.
- Maintained accurate records of all gaming activities, reporting discrepancies or suspicious activity to management as needed.
Education
Bachelor of Science - Business Administration And Management
Institut Des Hauts Etudes Commerciales
Port Au Prince,Haiti06.1994
Skills
- Perimeter Patrol
- Accident Investigations
- Traffic Control
- Emergency Response
- Fire Prevention
- Warehousing Functions
Languages
French
Full Professional
Haitian Creole
Native or Bilingual
English
Elementary
Timeline
Security Officer
Abellar Security
02.2007 - 03.2023
Casino Floor Supervisor
El Rancho Hotel
03.2003 - 05.2006
Bachelor of Science - Business Administration And Management
Institut Des Hauts Etudes Commerciales
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