Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Frantzcesse Gedeon

Orlando,FL

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.


Overview

11
11
years of professional experience

Work History

Medical Assistant

Covid Testing Llc
Orlando, FL
12.2021 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.

Customer Service Representative

Publix
Ocoee, FL
11.2016 - 11.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Canvasser

Revolution Field Strategies
Orlando, FL
09.2016 - 11.2020
  • Interacted with and educated people to vote
  • Went door-to-door to sign hundreds customers up for
  • Exceeded signature targets by [Number]% through effective public education and persuasion.
  • Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
  • Went to over doors over miles daily to educate and sign up potential voters.
  • Enrolled over hundreds new members in over 1 month

Telephone Sales Representative

Spinnaker Resorts
Orlando, FL
09.2016 - 10.2017
  • Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
  • Maintained strong call control to keep customers focused on sales offerings.
  • Met quotas for cold, active and inactive calls, with over [Number] calls completed on average days.
  • Overcame initial customers' call objections with strong scripts and used persuasive techniques to redirect skeptical callers toward purchases.

Education

Associate of Science - Nursing

South College
Orlando, TN
11.2024

Certification - Medical Assistant Technician

Florida Career College - Miami
Orlando, FL
12.2020

High School Diploma -

Lorenzo Walker Institute of Technology
Naples, FL
05.2015

Skills

  • Social Perceptiveness
  • X-Ray Processing
  • Completing Insurance Forms
  • Patient Relations

Languages

Haitian Creole
Native or Bilingual

Timeline

Medical Assistant

Covid Testing Llc
12.2021 - Current

Customer Service Representative

Publix
11.2016 - 11.2021

Canvasser

Revolution Field Strategies
09.2016 - 11.2020

Telephone Sales Representative

Spinnaker Resorts
09.2016 - 10.2017

Associate of Science - Nursing

South College

Certification - Medical Assistant Technician

Florida Career College - Miami

High School Diploma -

Lorenzo Walker Institute of Technology

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Frantzcesse Gedeon