KUDESHA BENJAMIN
Certified Clinical Medical Assistant
Baltimore,MD
Summary
Determined individual able to communicate orally and in writing in a collaborative and professional manner.Able to collaborate with other colleagues to support the team work output.Strong work ethic in working independently and under pressure.Takes personal ownership and accountability to meet deadlines. Able to handle highly sensitive matters in a confidential manner. Meeting planning, presentation and reporting, Proactive and results driven. Competitive organizational competencies and attention to detail.Exceptional verbal and written communication skills
Overview
17
17
years of professional experience
Work History
Medical Assistant
Mercy Health Services
Baltimore, MD
03.2021 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Tested and recorded blood glucose levels.
- Scheduled appointments
- Submitted prior authorizations for prescriptions
- Prepared patients for and completed EKGs
Amazon Warehouse Associate
Sparrows Point, Maryland
10.2019 - Current
- Scan and stow items into correct pods so that they may appear online for customers to order
Customer Service Representative
Acceptance Now
Glen Burnie, Maryland
11.2018 - 03.2020
- Customer Care (in person and via telephone)
- Sales and Marketing
- Collections ( in person and via telephone)
- Customer Account Management
- Liaising between agencies to ensure effective collaboration in the implementation of projects
Private Tutor
Pikesville, Maryland
08.2016 - 11.2018
- Assisted in acquiring better understanding of targeted weak areas within a subject or a subject as a whole
- Edited and provided constructive criticism regarding assignments
- Ensured tasks or projects were completed on schedule and within an acceptable fashion
- Reviewed work and assignments for overall completeness of quality and efficiency.
Child Care Provider
Pikesville, Maryland
10.2009 - 11.2018
- Daily observed children to assess skill sets, interests and needs
- Used information to facilitate learning and growth
- Currently holds a valid two years CPR certification issued by the American Heart Association
- Passionate and timely in arranging outdoor activities and educational games giving enjoyment and exposure to kids
- Highly watchful of environments
- Charged self with complete responsibility of children in the absence of parents
- Applied very detailed, organizational and communication skills when reporting to parents with progressive updates
- Prepared a variety of age appropriate, nutritional and well-balanced meals and snacks throughout the course of the day.
Education
Current Student University Of Maryland Global Campus - Health Services Management
University of Maryland - Baltimore
Baltimore, MD2022
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Baltimore City Community College
Certificate - Medical Assisting
Fortis Institute
Towson, MD02.2021
GED - undefined
Castries Comprehensive Secondary School
2007
Skills
- Operating EKG Equipment
- Customer Service
- Social Perceptiveness
- Coordinating Drug Refills
- Patient Relations
- Examination Preparation
- Medical Terminology
- Multi-Line Telephone System Operation
- Pharmacy Relations
- Problem Anticipation and Resolution
- Cleaning and Organizing
- Charting Expertise
- Critical Thinking
- Email Software
- Medical Assistance
- Epic Systems
- Professional Bedside Manner
- Microsoft Outlook
- Reading Comprehension
- Health Care System
- Rapid Strep Testing
- Appointment Scheduling Software
- Web Browser Software
- Judgment and Decision-Making
- Microsoft Excel
- Height and Weight Measurement
- HIPAA Compliance
- Medical History Collection
- Learning Strategies
- Time Management
- Microsoft Office
- EMR Systems
- Pulse Oximetry
- Medical Histories and Vital Statistics
- Active Listening
- Electronic Charting
- Microsoft Access
- Patient History Documentation
- Patient Preparation and Assistance
- Performing Urinalysis
- Mathematical Reasoning
- Electronic Medical Record (EMR) Software
- Performing EKGs
- Taking Vital Signs
- Speaking
- Instructing
- Writing
- Monitoring
- Coordination
- Persuasion
- Transcription and Dictation
- Simple Dressings
Timeline
Medical Assistant
Mercy Health Services
03.2021 - Current
Amazon Warehouse Associate
10.2019 - Current
Customer Service Representative
Acceptance Now
11.2018 - 03.2020
Private Tutor
08.2016 - 11.2018
Child Care Provider
10.2009 - 11.2018
Current Student University Of Maryland Global Campus - Health Services Management
University of Maryland - Baltimore
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Baltimore City Community College
Certificate - Medical Assisting
Fortis Institute
GED - undefined
Castries Comprehensive Secondary School
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