Frantzi Jean
HAMPTON,GA
Summary
Dynamic and results-oriented professional with a proven track record at FedEx Ground and MINISTERE de L'ENVIRONNEMENT. Excelled in maintaining operational efficiency and enhancing technological performance through expert hardware installations and creative problem-solving. Skilled in communication and information security, consistently achieving significant improvements in system reliability and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Switcher
FedEx Ground
Ellenwood, USA
01.2021 - Current
- Pull loaded trailers off the door
- Put empty trailer when needed
- Maintain the yard clean for the contractor to find empty spots for new trailers.
Grocery clerk
Publix
McDonough, USA
01.2019 - 01.2021
- Welcome customers with a smile and help them find what they need for their project and make sure they are happy and thank them for coming
- Maintaining a clean work environment, organizing food displays, and stocking shelves with products for customers to buy
Computer technician
Ministere de L'Environnement
Port-au-Prince, Haiti
01.2013 - 01.2017
- Setting up hardware and installing and configuring software and drivers.
- Maintaining and repairing technological equipment (routers) or peripheral devices.
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Removed malfunctioning components and replaced with new or refurbished parts.
- Configured computers to network drivers and connected to printers and other peripheral equipment.
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
Education
Associate of Applied Science - Computer programming, Network specialist, Cybersecurity
Southern Crescent Technical College
Griffin, GA01.2024
Skills
- Flexible Problem Solving
- Communication skills
- Creativity
- Hardware installation
- Application installations
- Information security
- Troubleshooting and Diagnostics
- Network security
Certification
- Computer programming
- Network Specialist
- Cybersecurity
Timeline
Switcher
FedEx Ground
01.2021 - Current
Grocery clerk
Publix
01.2019 - 01.2021
Computer technician
Ministere de L'Environnement
01.2013 - 01.2017
Associate of Applied Science - Computer programming, Network specialist, Cybersecurity
Southern Crescent Technical College
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