Franziska Hennig
Lake Geneva,WI
Summary
Accomplished Event, Marketing & Operations Manager with over 20 years of international experience in delivering corporate events and executive programs in the U.S. and Germany. Specializes in full-cycle event management, stakeholder engagement, and operational leadership. Proven expertise in executing impactful events and managing complex logistics to enhance business relationships and drive organizational growth.
Overview
14
14
years of professional experience
Work History
Front Office & Operations Manager
German American Chamber of Commerce of the Midwest
Chicago
01.2024 - Current
- Lead front-office operations and serve as primary contact for members, partners, and international business clients
- Managed CRM database (NetSuite), processed memberships, invoiced clients, and maintained financial documentation for operational accuracy
- Coordinated executive calendars, facilitated leadership meetings, and streamlined operational workflows for improved collaboration
- Supported German business delegations with scheduling, logistics, and hospitality to ensure seamless visits
- Manage vendor relationships and service agreements across IT, facilities, and event services
Event & Program Manager
German American Chamber of Commerce of the Midwest
Chicago
01.2020 - 01.2024
- Planned and executed 20+ corporate networking events and industry conferences annually (50–300+ attendees)
- Managed full event lifecycle, overseeing budgeting, venue sourcing, vendor negotiation, logistics, and post-event evaluation to ensure successful execution.
- Directed on-site event operations, ensuring efficient registration, AV coordination, and staff supervision for seamless attendee experience.
- Collaborated with communications team to develop event marketing campaigns and promotional materials that increased event visibility and engagement.
- Coordinated with corporate executives, government officials, and keynote speakers
Senior Project Manager
Hitchcock Events
Berlin
01.2015 - 01.2018
- Directed planning and execution of ~120 corporate events annually for international clients, including Bayer Pharmacy and T-Mobile
- Produced large-scale events for up to 5,000 guests, ensuring alignment with client objectives and satisfaction
- Coordinated venues, vendor contracts, logistics, accommodations, and entertainment for seamless event execution
Event Project Manager
Sarah Wiener GmbH
Berlin
01.2012 - 01.2014
- Executed corporate, diplomatic, and cultural events for up to 2,000 attendees, ensuring seamless coordination and impactful experiences
- Coordinated event logistics to ensure seamless execution of large-scale gatherings.
- Facilitated diplomatic receptions for leaders, enhancing engagement and fostering international relations
- Managed vendor relationships, negotiating contracts and securing necessary services.
- Developed project timelines, tracked progress, and adjusted schedules.
Education
Diploma - Hotel Management
IHK Chamber of Industry & Commerce
GermanySkills
- Operations Management
- Logistics Coordination
- Budget Management
- Vendor Negotiation
- Event Strategy
- Corporate Conferences
- International Delegations
- Event Marketing
- Sponsorship Development
- Stakeholder Engagement
- Marketing Collaboration
- CRM (NetSuite)
Languages
- German, Native
- English, Professional
- Dutch, Basic
Timeline
Front Office & Operations Manager
German American Chamber of Commerce of the Midwest
01.2024 - Current
Event & Program Manager
German American Chamber of Commerce of the Midwest
01.2020 - 01.2024
Senior Project Manager
Hitchcock Events
01.2015 - 01.2018
Event Project Manager
Sarah Wiener GmbH
01.2012 - 01.2014
Diploma - Hotel Management
IHK Chamber of Industry & Commerce