Personable Enrollment Specialist with talents in customer service. Easily adapts to changing assignments and multiple priorities. Excellent telephone and email skills. Consistently remains calm in stressful circumstances.
Overview
10
10
years of professional experience
Work History
Insurance Agent
Family First Life
Nashville, TN
01.2019 - Current
Educated clients on insurance options and policy details.
Developed customized insurance plans to meet individual client needs.
Assisted clients with claims processing and policy modifications.
Utilized CRM software to manage client relationships and track interactions.
Conducted market research to stay informed on industry trends and competitors.
Enrollment Specialist
Dedicated Senior Medical Center
Nashville, Tennessee
01.2022 - 07.2025
Managed patient enrollment processes for senior healthcare services.
Coordinated communication between patients and healthcare providers.
Facilitated onboarding of new patients into the medical center system.
Provided information about services and benefits to prospective patients.
Maintained patient records in compliance with regulations and standards.
Supported staff training on enrollment procedures and best practices.
ASSOCIATE SALES MANAGER
GNC
Hermitage, TN
01.2016 - 01.2019
Developed sales strategies to enhance customer engagement and drive revenue.
Coordinated promotional events to increase brand visibility and customer traffic.
Managed inventory levels to ensure product availability for customer needs.
Collaborated with marketing teams on effective advertising campaigns and promotions.
Insurance Specialist /Customer Service Representative at McKesson Specialty HealthInsurance Specialist /Customer Service Representative at McKesson Specialty Health