Summary
Overview
Work History
Education
Skills
Timeline
Generic

FRED HARRIS

Battle Creek,MI

Summary

Accomplished Director of Technology at Lakeview School District, specializing in solutions architecture, project management, and customer excellence. Secured a 4.89 out of 5 customer satisfaction score from 600 surveyed, while leading teams and overseeing projects valued at up to $5 million. Proficient in fostering effective communication and building relationships, steering IT strategy aimed at enhancing operational efficiency.

Overview

16
16
years of professional experience

Work History

Director of Technology

Lakeview School District
Battle Creek, MI
11.2009 - Current
  • Planned, designed, and implemented Cisco network infrastructure, encompassing routing, switching, and wireless components.
  • Cultivated a highly regarded technology services department, sustaining an unwavering culture of outstanding customer service.
  • Delivered hundreds of hybrid training sessions to technical and non-technical stakeholders.
  • Developed IT roadmaps in alignment with organizational goals.
  • Engineered comprehensive IT solutions based on customer feedback.
  • Led multi-departmental collaborative projects to improve operational workflows.
  • Presented large project proposals to senior leadership, with thorough due diligence and confident communication.
  • Drove IT investment decisions, transitioning to many subscription services, such as Cisco EA and AWS.

Instructor for Cisco Networking

Kellogg Community College
Battle Creek, MI
05.2024 - Current
  • Delivered in-person instruction to classes of 20, equipping college students with foundational knowledge for the CCNA exam.
  • Facilitated discussions on intangible soft skills to improve student career marketability.

Education

Cisco Certified Network Professional - Enterprise Design -

CCNP
09-2023

Cisco Certified Network Associate -

CCNA
04-2021

AWS Certified Cloud Practitioner -

AWS CCP
07-2025

Bachelor of Science - Project Management

Davenport University
Grand Rapids, MI
04.2013

Associate of Science - Computer Networking

Kellogg Community College
Battle Creek, MI
04.2005

Skills

  • Project management
  • Effective communication
  • Problem solving
  • Active listening
  • Critical questioning
  • Technical interpretation
  • Conflict resolution
  • Solutions engineering
  • Relationship building
  • Team collaboration
  • Adaptability to change
  • Budgeting and forecasting
  • Cultural awareness
  • Patience

Timeline

Instructor for Cisco Networking

Kellogg Community College
05.2024 - Current

Director of Technology

Lakeview School District
11.2009 - Current

Cisco Certified Network Professional - Enterprise Design -

CCNP

Cisco Certified Network Associate -

CCNA

AWS Certified Cloud Practitioner -

AWS CCP

Bachelor of Science - Project Management

Davenport University

Associate of Science - Computer Networking

Kellogg Community College