Professional technician with comprehensive expertise in gas service systems and safety protocols. Known for strong team collaboration, adaptability, and reliable execution of tasks. Proficient in diagnostics, repairs, maintenance, and customer service, always aiming for optimal results. Highly valued for problem-solving skills and consistent performance under changing conditions.
Overview
29
29
years of professional experience
Work History
Gas Service Technician
Northern Indiana Public Service Company (NIPSCO)
South Bend, IN
04.2005 - Current
Conducted thorough inspections of gas systems to identify and resolve potential safety hazards effectively.
Implemented quality control checks during service visits, maintaining high levels of workmanship across all tasks.
Delivered timely service and maintenance for residential and commercial gas appliances, enhancing customer satisfaction consistently.
Utilized diagnostic tools to troubleshoot malfunctions in heating systems, achieving effective resolutions swiftly.
Enhanced customer relations through clear communication about services rendered and maintenance recommendations post-visit.
Coordinated with cross-functional teams to improve service delivery processes, resulting in streamlined operations.
Collaborated with regulatory agencies to ensure all gas installations met local codes and standards diligently.
Federal Mogul
South Bend, IN
02.2002 - 04.2005
Duties: Process Service Operator
Tin Plate Operator/Anodize Operator, Fork Lift Driver (certified)
Royal Adhesives & Sealants
South Bend, IN
07.2001 - 02.2002
Duties: Worked as a production employee on a canning line. Producing, packaging, and shipping product for distribution to clients.
Emergency Radio Service / Tower Division
Ligonier, IN
07.2000 - 07.2001
Duties: Tower erection and maintenance (requires climbing towers of 500 plus feet, in almost all weather).
Allen Railroad Consulting
LaPorte, IN
10.1999 - 07.2000
Duties: As a Working Foreman I was responsible for the proper replacement and completion of railroad track repairs and emplacement
Rockwell Management Group
Mishawaka, IN
07.1997 - 10.1999
Duties: Worked as a grinder, finisher, in a cleaning room environment. Until I was promoted to the Cleaning Room Supervisor for the third shift: setting goals, organizing and assigning work, training employees, and maintaining a productive work environment while meeting deadlines for production and shipping schedules, and guaranteeing proper cleaning of parts.
Education
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Ivy Technical Institute
South Bend, IN
01-2003
Associates - Business Administration
Michiana College of Commerce
South Bend, IN
01-1987
Associate of Science -
Bethel College
Mishawaka, IN
Associate of Science - undefined
IUSB-Division of Continuing Education
01-2003
Business Administration
Washington High School
South Bend, IN
01-1985
Skills
Gas meter installation proficiency
Installation of piping systems
Performing pressure assessments
Leak detection
Valve replacement
Equipment calibration
System troubleshooting
Safety inspection
Practical mechanical skills
Valve installation
Piping layout
Skilled in pipe bending
CERTIFICATIONS AND AWARDS
Certificate for successful completion of Basic Military Fire Suppression Training August 1994,
Certificate of appreciation "The Alaska Interagency Incident Management Team August 19, 1994
Combat Lifesaver Course, April 1994
The Army Achievement Medal, April 1994
The Marine NCO (Non commission Officer course), 1993
NBC Defense for the Marine (Nuclear Biological Chemical warfare course) 1993
Marine Reserves Good Conduct Medal, National Defense Service Medal, 1993
Southwest Asia Service Medal, South Seas Deployment Ribbon, 1990-1991
Participated in Operation Desert Shield/Desert Storm Saudi Arabia, 1990-1991