Overview
Work History
Education
Skills
Timeline
Generic

Fred Smith

Jackson,MS

Overview

7
7
years of professional experience

Work History

Operations Assistant

Delta Logistics Group
Ridgeland, MS
06.2023 - Current
  • Coordinated weekly shipping schedules across regional routes.
  • Updated transportation databases, reducing scheduling errors.
  • Communicated daily with drivers and clients to resolve logistics issues.

Customer Service Representative

Magnolia Bank & Trust
Jackson, MS
05.2021 - 05.2023
  • Provided account support to customers.
  • Assisted with loan application prep and documentation.
  • Awarded “Employee of the Quarter” for customer satisfaction.

Sales Associate

Outdoor Outfitters
Vicksburg, MS
06.2019 - 05.2021
  • Met monthly sales goals, averaging 110%.
  • Trained three new hires in customer engagement and POS procedures.

Education

Bachelor of Science - Business Administration

Riverbend State University
Jackson, MS
05.2023

Associate of Arts - General Studies

Pine Valley Community College
Pine Valley, MS
05.2021

Skills

  • Microsoft Office (Excel, Outlook, Teams)
  • Customer service & conflict resolution
  • Data entry & accuracy
  • Time management
  • Basic project coordination

Timeline

Operations Assistant

Delta Logistics Group
06.2023 - Current

Customer Service Representative

Magnolia Bank & Trust
05.2021 - 05.2023

Sales Associate

Outdoor Outfitters
06.2019 - 05.2021

Bachelor of Science - Business Administration

Riverbend State University

Associate of Arts - General Studies

Pine Valley Community College
Fred Smith