Dedicated and accomplished administrative professional with a proven track record in secretarial work, front office management, client and stakeholder relations, ensuring smooth operations and excellent customer service. With a strong focus on attention to detail, organizational skills, and commitment to delivering exceptional administrative support.
Overview
10
10
years of professional experience
Work History
Procurement Assistant
AUCC PRECAST FACTORY WLL
01.2022 - Current
Coordinated with the Finance department to ensure timely payment processing time and resolve invoicing discrepancies
Managed procurement database, updating supplier information and tracking purchase orders, maintaining an accuracy rate of 98% and reducing data entry errors
Effectively working within budgetary constraints to minimize overspending
Negotiating supplier quotes, and securing cost savings on materials and equipment
Prepared purchase orders in MS GP
Liaising with the site team on required materials and processing purchase orders
Demonstrating effective communications with clients to drive customer service improvements
Worked with warehouse staff to compare deliveries with purchase orders to identify discrepancies
Receptionist
ADVANCED UTILITY CONSTRUCTION & CONTRACTING WLL
06.2018 - 12.2021
Filing and maintaining invoices, customer records, and other paperwork to facilitate ease of retrieval
Welcoming guests and clients in a friendly, positive manner
Answered and directed phone calls using a multi-line telephone system, resulting in a 100% call resolution rate
Assisted with AP/AR entry and invoicing, ensuring 92% accuracy in financial data entry
Collaborating effectively with customers and staff to maintain smooth-running company operations
Maintained a clean and orderly reception area to impress and welcome visitors
Directing clerical tasks, including copying, faxing, and file management
HR Executive & Document Controller
HBK CONTRACTING COMPANY WLL
11.2017 - 05.2018
Gathered in advance the manpower requirement of projects & departments and plan to mobilize with proper coordination with projects
Generated worker's mobilization and demobilization memos warning letters, resignation acceptance memos & termination memos as advised
Preparing weekly departmental meetings
Maintained well-updated records of resigned & terminated workers with accurate information
Provided support to employees with various HR-related issues and liaised with heads of departments to find resolutions
Screening, interviewing, and hiring candidates to facilitate smooth recruitment procedures
HR Secretary & Document Controller
HBK CONTRACTING COMPANY WLL
04.2015 - 10.2017
Provided comprehensive administrative support to the executive team, managed the HR manager's calendar, scheduling 30+ appointments per month
Prepared and edited documents and reports using MS Office Suite, ensuring 100% accuracy and meeting tight deadlines for 5+ projects
Managed inventory and office supplies, reducing procurement costs by 15% through vendor negotiation and implementing an efficient tracking system
Assisted in the onboarding process of new employees, preparing 50+ documents and conducting orientations for new hires
Registered documents received from external sources and circulated documents for review and information
Created the document control center and daily updated it
Responsible for departmental stationery, file room, and document security
Education
CERTIFICATE IN BUSINESS MANAGEMENT - Business Management
KENYA INSTITUTE OF MANAGEMENT
01.2012
CERTIFICATE OF HIGHER EDUCATION - High School Education
IBUBI GIRLS SECONDARY SCHOOL
01.2004
Skills
Effective communicator
Budgeting & cost control
Data entry & documentation
Meticulous and detail-oriented professional
Documentation and reporting
Customer/client relations
Communication tools (phone, email)
Software expertise (Microsoft Office suite, Microsoft Dynamics GP)
Training
Accounting 1, Filipino Institute, 2021, Doha, QATAR
International Computer Driving License ICDL, E-Learning Centre, 2005, Nairobi, KENYA
Timeline
Procurement Assistant
AUCC PRECAST FACTORY WLL
01.2022 - Current
Receptionist
ADVANCED UTILITY CONSTRUCTION & CONTRACTING WLL
06.2018 - 12.2021
HR Executive & Document Controller
HBK CONTRACTING COMPANY WLL
11.2017 - 05.2018
HR Secretary & Document Controller
HBK CONTRACTING COMPANY WLL
04.2015 - 10.2017
CERTIFICATE IN BUSINESS MANAGEMENT - Business Management
KENYA INSTITUTE OF MANAGEMENT
CERTIFICATE OF HIGHER EDUCATION - High School Education