Freda “Joy” Mcclain
RN,BSN
Gadsden,SC
Summary
Experienced Registered Nurse with over 18 years of experience mutiple areas of the medical field. I have ICU, PCU, Dialysis, Med/Surg, some ER and Women Services experience. Excellent reputation for resolving problems and improving customer satisfaction. I take pride in my work and seek a new venture in working in insurance to apply the skills I have learned over the years. I have worked with many healthcare computer systems such as Cerner, Genesis, Epic and others.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Dialysis Charge Nurse
Fresenius
Columbia, SC
12.2020 - Current
- Trained, evaluated and coached clinical staff to improve performance.
- Operated computer based systems to retrieve and store information and records.
- Kept facility in compliance with HIPAA, OSHA and other applicable guidelines.
- Influenced care outcomes by implementing improvements and optimizing health information technology.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Made sure staff delivered safe and effective care.
- Maintained and initiated patient records during admissions and chart auditing.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained patients to perform PD or HHD safety and sufficiently at home.
- Oversaw patient transformation form clinic to home.
Home Therapy Dialysis Nurse
US Renal
Lawton, OK
12.2018 - 12.2021
- Utilized electronic medical records automated healthcare database to perform duties, maintain records and prepare reports.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Evaluated patient histories, complaints and current symptoms.
- Participated IDT committee to discuss policies, propose revisions and implement changes.
- Advocated for and strived to protect health, safety and rights of patient.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Monitored patient reactions after administering medications and IV therapies.
- Maintained highest levels of patient satisfaction, generating referrals to maintain productivity levels for home therapy department.
- Chart auditing and documentation in EMR.
- Investigated and resolved issues affecting hospital operations and patient care.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Educated family members and caregivers on patient care instructions.
Weekend Nursing Supervisor
Monte-Vista Nursing And Rehab
Lawton, OK
10.2018 - 12.2020
- Supervised team of 20 CNA's and kitchen staff.
- Oversaw all admissions and discharges.
- Continuous chart auditing.
- Created customized care plans, working withstaff and families to assess and meet individual needs.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Direct day-to-day administrative and operational functions for 115-bed facility, providing guidance and leadership to over 20 employees.
- Made sure staff delivered safe and quality care.
- Responded to emergency situations and provided CPR until EMT arrival.
Registered Nurse
Comanche County Memorial Hospital
Lawton, OK
12.2015 - 05.2018
- Managed care from admission to discharge.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Provided direct patient care, stabilized patients and determined next course of action.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
LPN
Southwestern Medical Center
Lawton, OK
01.2008 - 10.2015
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Cared for wounds, provided treatments and assisted with procedures.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
- Collaborated with supervisor to assess patient needs, plan and modify care and implement interventions.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Delivered age-appropriate medical care for adult and geriatrics ICU patients.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Used EMR to document patient plan of care by taking into account nursing interventions, diagnosis and expected patient outcomes.
- Inserted catheters and completed tracheostomy for patients.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Managed patients recovering from medical or surgical procedures.
- Investigated and resolved issues affecting hospital operations and patient care.
- Recorded details regarding therapies to keep patient charts updated.
- Advocated for and strived to protect health, safety and rights of patient.
Education
Associate of Science - Nursing
Western Oklahoma State College
Altus, OK 08.2017 - 05.2018
Bachelor of Science - Nursing
Northeastern State University
Tahlequah, OK 10.2018 - 02.2019
Skills
Data Entry
Self-Motivated
Excellent Communication
Flexible and Adaptable
Critical Thinking
CPT and ICD 10 Codes
Computer Proficient: Microsoft word and PowerPoint
Familiar with HCQA and HEDIS standards
Can work independently and as a team
Medical record review and auditing
Medical records review and auditing
Timeline
Dialysis Charge Nurse
Fresenius
12.2020 - Current
Home Therapy Dialysis Nurse
US Renal
12.2018 - 12.2021
Weekend Nursing Supervisor
Monte-Vista Nursing And Rehab
10.2018 - 12.2020
Bachelor of Science - Nursing
Northeastern State University
10.2018 - 02.2019
Associate of Science - Nursing
Western Oklahoma State College
08.2017 - 05.2018
Registered Nurse
Comanche County Memorial Hospital
12.2015 - 05.2018
LPN
Southwestern Medical Center
01.2008 - 10.2015