Summary
Overview
Work History
Education
Skills
Timeline
Generic

Freddi brandyburg

PFLUGERVILLE

Summary

Dedicated professional with a strong background in healthcare and retail, exemplified by roles at Angels Care Home Health and Walmart. Excelled in enhancing patient satisfaction and streamlining store operations, showcasing exceptional customer service and problem-solving skills. Achieved significant improvements in patient care and customer experience, leveraging teamwork and collaboration.

Overview

19
19
years of professional experience

Work History

Retail Sales Associate

Walmart
01.2023 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

CNA

Angels Care Home Health
08.2012 - 01.2019
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Delivered high-quality care to 30 patients

CNA

Heritage Park Nursing Center
07.2011 - 01.2019
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

CNA

Heritage Gardens
07.2004 - 04.2010
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

Phlebotomy

Goodwill Excel Center
Austin, TX

High School Diploma -

Lago Vista High School
Lago Vista, TX
06-2003

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration

Timeline

Retail Sales Associate

Walmart
01.2023 - 11.2023

CNA

Angels Care Home Health
08.2012 - 01.2019

CNA

Heritage Park Nursing Center
07.2011 - 01.2019

CNA

Heritage Gardens
07.2004 - 04.2010

Phlebotomy

Goodwill Excel Center

High School Diploma -

Lago Vista High School

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Freddi brandyburg