Freddie Betancourt
Summary
Experienced sales manager with a strong history of driving sales growth and fostering long-term client relationships. Proven track record in leading sales teams to consistently meet and surpass targets, resulting in expanded market share and increased customer satisfaction. Adept at utilizing strategic planning and effective communication to enhance team performance and deliver consistent results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Manager, Majors
RingCentral
Denver, CO
04.2024 - Current
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Increased sales revenue by developing and implementing effective sales strategies.
- Delivered consistent results against quarterly targets by monitoring KPIs closely and adjusting tactics as needed.
- Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Enterprise Account Executive, Expansion
RingCentral
09.2021 - 04.2024
- Managed a portfolio of high-value accounts, ensuring timely renewals and upselling opportunities.
- Leverage CC AEs, CSMs, Renewals Managers and Solutions Engineers to drive upsell and strategic growth of new UCaaS and CCaaS solutions, modules and 3-rd party products
- Establish and supplement funnel standards through cold calling, customer budget mapping and strategic account additions to maximize revenue or RC
- Established relationships with partners internally and externally to add velocity to sales cycles and improve delivery
- Q2 2023 143% to $600K ARR target
- Q1 2023 - 105% to $520K ARR target
- Earned 2022 attainment of 137% MRR growth and 152% of ARR growth YOY
Senior Communications Consultant
New Frontier Communications (Telarus)
Denver, CO
09.2017 - 09.2021
- Prospect, negotiate, contract, and expand software and hardware solutions within new and existing business, nonprofit and government entities
- Leveraged Telarus partnership resources to land accounts through consultative, solution-based selling and achieve company and territory financial objectives in a 100% commission-based model
- Self-maintained funnel/pipeline standards through cold calling, referrals, account expansion, and relationships
- Achieved 173% total annual sales quota, 2018
- #1 Senior Communications Consultant for Q2 and Q3, 2018
- Won largest Sprint account in bid over ATT/Verizon - 600 wireless lines/$250,000 contract value, 2018
- Achieved 105% total annual sales quota, 2019
Account Executive
Routematch by Uber
Denver, CO
06.2019 - 10.2020
- Prospect, procure, negotiate, contract and expand scheduling and dispatching software portfolio and peripherals within public transit and nonprofit agencies within the Pacific Region
- Utilized RFP process, account financial planning and consultative selling to achieve company and territory financial objectives
- Leveraged a multi-threading approach to create projects plans and SOWs to deliver projects on time and within budget
- Achieved $1.75M+ net revenue, current achievement 117%
- Expanded 4 client portfolios within 12 months in Oregon and California to increase long-term revenue growth by $415,000/annually
- Introduced and contracted first Mobility Software suite for $60K and corporate partnership in CO (existing low revenue client)
- Administered new customer hardware delivery strategy to cut onboarding time by 62% through contracted hardware partnership
Business Account Manager
Verizon
Denver, CO
03.2016 - 07.2017
- Prospect, negotiate, contract, and expand communication hardware and software solutions within new and existing SMB and Nonprofit entities through consultative, solution-based selling to achieve company and territory financial objectives
- Achieved 136% net quota attainment, valued at $2.6 million annual revenue, 2016
- Achieved 436% M2M net quota and revenue, 2016
- Increased upsell take rate from 9% to 32% by creating bundle purchase options through online portal for clients in QBRs
Indirect Sales Account Manager
Verizon
Salt Lake City, UT
07.2013 - 03.2016
- Regional partner with a quota to retain and grow an existing book of business within Big 6 national retailers and promote, sell and market Verizon's value offering through on-site retail employee product and system training, product support, system support and best practices
- President's Circle Winner, 2013
- Achieved 170% total quota attainment and #1 in Mtn
- Region for Q3 and Q4, 2013
- Administered side-by-side sales coaching to drive issue response time down by 75% and 2x sales from all 6 big box retailers, 2015
- Created and delivered innovative training and development modules to increase Centurylink rep sales by 220% in 12 months, 2015
- Negotiated 300% more in-store prepaid/postpaid wireless product space within Walmart and Bestbuy, 2014
- Playmaker Award Winner with total sales exceeding sales projections by 800%, 2012-2013
- Achieved #1 ranking 9 out of 10 months out of 20 selling representatives, Account Manager achieved President's Circle same year
- Increased net sales per selling rep on desk 250% through training and sales coaching aligned to Centurylink commission structure
Strategic Account Manager - Southwest/Mountain Region
Piramal Critical Care
Boise, ID
02.2009 - 02.2012
- Prospect, negotiate, contract, and expand inhalation anesthesia product portfolio and vaporizers within new and existing surgery centers, hospitals, IDNs and GPO members through consultative selling and medical device partner relationships to achieve company and territory financial objectives
- Achieved 120% career revenue YoY growth, 2010-2012
- Achieved 212% total volume sales and $3M+ gross revenue, 2011
- Contracted first 3 United Surgical Partner Intl
- Members leading to national agreement for all 140 surgical locations, 2010
Education
Bachelor of Science - Business Administration
Colorado State University
Fort Collins, COSkills
- Client Relationship Management
- Data-Driven Forecasting
- Effective Lead Development
- Account Management Expertise
- Cross-Functional Teamwork
- Sales Process Optimization
- Sales Team Development
- Sales Growth Strategy
- Effective Team Leadership
- Pipeline Strategy Development
- Sales Process Optimization
Certification
- MEDDIC & MEDDPIC Certified
- Sandler Certified Seller
Timeline
Sales Manager, Majors
RingCentral
04.2024 - Current
Enterprise Account Executive, Expansion
RingCentral
09.2021 - 04.2024
Account Executive
Routematch by Uber
06.2019 - 10.2020
Senior Communications Consultant
New Frontier Communications (Telarus)
09.2017 - 09.2021
Business Account Manager
Verizon
03.2016 - 07.2017
Indirect Sales Account Manager
Verizon
07.2013 - 03.2016
Strategic Account Manager - Southwest/Mountain Region
Piramal Critical Care
02.2009 - 02.2012
Bachelor of Science - Business Administration
Colorado State University