Monitored performance metrics such as on-time delivery, driver utilization, and fuel efficiency to identify areas for improvement.
Hired qualified drivers based on experience level, driving record history, and background checks.
Supervised a team of drivers ensuring adherence to all company policies and procedures.
Directed and coordinated daily operations of the transportation department, including scheduling, routing, loading and unloading, and safety compliance.
Managed accurate inventory of transportation equipment and assets, ensuring optimal availability and utilization.
Maintained accurate records of each employee's attendance, leave requests and other related information.
Suite Supervisor
Chicago Cubs/Bulls/Blackhawk's
Chicago, IL
2023 - Current
Supervised and supported housekeeping personnel to maximize quality of service and performance.
Verified each completed room against standard plans to maintain consistency.
Inventoried incoming supplies and placed items in stock for use by personnel.
Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
Set specific goals for projects to measure progress and evaluate end results.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Communicated with supervisors in multiple departments to make sure we have everything that we needed for the event.
Communicated with maintenance team on damages to repair.
Managed team of employees, daily progress reports and overall project planning.
Activity Director
Union League Boys & Girls Clubs
Chicago, IL
11.2018 - 01.2023
Provide project management support in the areas of Finance, Human Resources, and Youth Development
Lead large scale community engagement program connecting 350 youth and 20 Club alumni through the Chicago Cubs RBI program
Present outcomes and key deliverables to stakeholders, Trustees and executives on the impact of their investment in the Chicago Cubs RBI program and youth athletics
Provide fiscal management assistance to Finance Department overseeing a $7 million budget by creating efficient procedures to improve day to day operations
Complete assigned duties and consistently produced high volume of work to support daily business needs
Intern
Players sport & social group
Chicago, IL
05.2022 - 08.2022
Laid out, organized and put away sports equipment and supplies for activities.
Introduced new program activities, equipment and materials to community using social media and print media.
Repaired and maintained facility and sports equipment.
Enhanced marketing skills and strategies by assisting with ticket marketing, media relations and event operations.
Built professional working relationships with peers and supervisors.
Supported day-to-day operations, assisting teammates with various tasks.
Set up Big social events and managed stations.
Coaching Assistant
Urban Initiatives
Chicago, IL
06.2018 - 08.2018
Taught youth across Chicago learn the fundamentals of baseball
Developed strategies to enable athletes to achieve gains in athletic skill and team performance
Encouraged athletes, fellow coaches, and parents to engage in good sportsmanship with competitors
Education
Bachelor of Science - Business Management
Roosevelt University
Chicago, IL
05.2023
Associate of Arts - Business Management
City Colleges of Chicago-Harry S Truman College
Chicago, IL
05.2020
Skills
Manages using a hands-on, lead by example, team approach
Demonstrates a determined and ambitious attitude
Organized project manager
Strong communicator
Collaborative leader
Relationship builder
Handles self with poise and Confidence
Supply Inventory Management
Relationship building
Operations Management
Affiliations
Team captain for my High School baseball team
Alumni of the Union league Boys & Girls Club
Won multiple championships with the RBI Cubs organization