Summary
Overview
Work History
Education
Skills
Timeline
Generic

Freddie Morales Jr.

Orlando

Summary

I am an eager and determined individual who is seeking a position within a company where I can obtain and apply new sets of skills and help achieve profit goals, I am confident in my ability to provide excellent customer service and I am an all around team player.

Overview

3
3
years of professional experience

Work History

Delivery Associate

Apollo Delivery LLC (Amazon DSP)
11.2024 - 02.2025
  • Delivering Packages: Drivers deliver packages to various locations, including homes, apartments, businesses, and lockers.
  • Route Navigation: Utilizing GPS and a handheld device, drivers navigate routes to efficiently complete deliveries.
  • Loading and Unloading: Drivers load and unload packages into and out of the delivery van.
  • Package Handling: Safely lift, carry, and deliver packages, which can weigh up to 50 lbs.
  • Time Management: Adhering to delivery deadlines and managing a large number of stops (up to 250+) daily.
  • Customer Interaction: Communicating professionally with customers and addressing any delivery-related issues.
  • Vehicle Maintenance: Ensuring the delivery van is clean, well-maintained, and properly fueled.
  • Safety Compliance: Following all traffic laws, safety precautions, and company policies.
  • Technology Usage: Utilizing company-provided technology, including smartphones and delivery applications.

General Service Technician

The Volvo Store
02.2023 - 09.2024
  • Oil Changes and Lubrication: Draining old oil, replacing it with fresh oil, and applying lubrication to various moving parts like wheel bearings.
  • Filter Replacements: Replacing oil, air, and cabin filters.
  • Fluid Checks: Inspecting and topping off various fluids, including engine oil, transmission fluid, brake fluid, and coolant.
  • Tire Services: Checking tire pressure, rotating tires, and performing minor tire repairs.
  • General Inspections: Conducting visual inspections of the vehicle for leaks, damage, or other issues.
  • Customer Service: Interacting with customers, explaining services, and addressing any questions.
  • Cleaning: Maintaining a clean and organized work area.
  • Documentation: Documenting all services performed and parts used.
  • Inventory Management: Managing shop inventory, including oils and parts.
  • Safety Procedures: Adhering to safety procedures and regulations.

General Service Technician

Firestone Complete Auto Care
04.2022 - 10.2022
  • Oil Changes and Lubrication: Draining old oil, replacing it with fresh oil, and applying lubrication to various moving parts like wheel bearings.
  • Filter Replacements: Replacing oil, air, and cabin filters.
  • Fluid Checks: Inspecting and topping off various fluids, including engine oil, transmission fluid, brake fluid, and coolant.
  • Tire Services: Checking tire pressure, rotating tires, and performing minor tire repairs.
  • General Inspections: Conducting visual inspections of the vehicle for leaks, damage, or other issues.
  • Customer Service: Interacting with customers, explaining services, and addressing any questions.
  • Cleaning: Maintaining a clean and organized work area.
  • Documentation: Documenting all services performed and parts used.
  • Inventory Management: Managing shop inventory, including oils and parts.
  • Safety Procedures: Adhering to safety procedures and regulations.

Store Associate

Advance Auto Parts
09.2021 - 04.2022
  • Customer Service: Providing a positive and helpful experience to DIY customers, both in-person and over the phone.
  • Sales: Meeting personal sales goals and contributing to the store's overall sales objectives.
  • Automotive Services: Performing basic services like battery installation, testing, and wiper blade installation.
  • Inventory Management: Participating in tasks such as truck put away, cycle counts, and backstock management.
  • Store Maintenance: Ensuring the store is clean, organized, and well-stocked, including tasks like stocking shelves and maintaining the parking lot.
  • Part Delivery: Safely delivering parts to customers as needed.
  • Operating POS and Parts Lookup Systems: Utilizing store systems to process transactions and find parts.
  • Safety Procedures: Following safety protocols related to parts handling, delivery, and store operations.

Education

No Degree -

CareerSource Central Florida
Orlando, FL

Skills

  • Goal driven
  • Honest and dependable
  • Reliable and responsible
  • Adaptable and flexible
  • Friendly and helpful
  • Customer service

Timeline

Delivery Associate

Apollo Delivery LLC (Amazon DSP)
11.2024 - 02.2025

General Service Technician

The Volvo Store
02.2023 - 09.2024

General Service Technician

Firestone Complete Auto Care
04.2022 - 10.2022

Store Associate

Advance Auto Parts
09.2021 - 04.2022

No Degree -

CareerSource Central Florida

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