Freddy Navarro
Largo
Overview
10
10
years of professional experience
Work History
Senior Branch Advisor
Achieva Credit Union
Pinellas Park, FL
10.2023 - 04.2026
- Resolved customer inquiries and concerns promptly and professionally maintaining high customer satisfaction.
- Confident in suggesting and demonstrating convenient ways of banking and self service options.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving their financial goals by recommending suitable products and services based on their needs.
- Create long term customer relationships through having deep conversations.
- Collaborated with partners to expand knowledge and assist customers in all aspects of their lives, business, lending, investment and retirement.
Restaurant Owner
La Gloria Mexican Restaurant
Pinellas Park, FL
11.2017 - 05.2024
- Managed daily operations, ensuring efficient service and high-quality food delivery.
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Oversaw daily operations to ensure exceptional customer service and quality food preparation.
Retail Store Owner
Cell Solutions LLC
Clearwater, FL
10.2016 - 07.2018
- Diagnosed and repaired various cell phone models, ensuring functionality and customer satisfaction.
- Utilized advanced diagnostic tools to troubleshoot hardware and software issues effectively.
- Trained junior technicians on repair techniques and customer service best practices.
- Maintained a high level of technical knowledge by staying current on industry advancements and device updates.
- Contributed to positive online reviews by consistently exceeding customer expectations for service quality.
Education
High School Diploma -
Pinellas Park High School
Largo, FLSkills
- Relationship building
- Customer service
- Product knowledge
- Sales strategy
Languages
Spanish
English
Timeline
Senior Branch Advisor
Achieva Credit Union
10.2023 - 04.2026
Restaurant Owner
La Gloria Mexican Restaurant
11.2017 - 05.2024
Retail Store Owner
Cell Solutions LLC
10.2016 - 07.2018
High School Diploma -
Pinellas Park High School