Freddy Ousley

Organized merchandise displays to ensure a visually appealing store environment.

• Learned safety protocols and best practices for handling products and equipment in-store.
• Collaborated with team members to achieve daily operational goals and maintain workflow efficiency.
• Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
• Maintained inventory accuracy through regular stock checks and replenishment activities.
• Processed transactions efficiently at point of sale, ensuring accurate cash handling.

• Managed daily restaurant operations, ensuring high standards of service and customer satisfaction.
• Trained and supervised staff to enhance performance and streamline workflows.
• Implemented inventory control measures to reduce waste and optimize supply management.
• Developed schedules to maintain adequate staffing levels during peak hours.
• Monitored food quality and presentation, adjusting procedures for consistency.
• Conducted staff performance evaluations, providing constructive feedback for improvement.
• Collaborated with vendors to negotiate favorable terms and maintain quality supplies.
• Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.

• Developed customer relationships to enhance sales and foster brand loyalty.
• Executed product promotions that increased customer engagement and drove store traffic.
• Trained new associates on sales techniques and customer service best practices.
• Analyzed inventory levels to optimize stock management and reduce waste.
• Implemented merchandising strategies that improved product visibility and appeal.
• Resolved customer inquiries efficiently, enhancing overall satisfaction and retention rates.
• Collaborated with team members to achieve store sales targets and operational goals.
• Monitored competitor activity to identify market trends and inform strategic decisions.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.