JUAN CARLOS PAU
North Miami,FL
Summary
I am a passionate worker with a practical approach and a solid background in communication. Over time I have acquired skills to create innovative and effective solutions, as well as to collaborate on team projects. I like that work is done correctly and this leads me to dedicate effort to my responsibilities.
Overview
6
6
years of professional experience
Work History
Store Clerk
Gas Station
North Miami, FL
11.2025 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained inventory accuracy by conducting regular stock checks and organizing merchandise displays.
- Assisted customers in locating products and provided exceptional service to enhance shopping experience.
- Implemented store layout changes to improve product visibility and increase sales opportunities.
- Managed cash register operations, ensuring accurate cash handling and reconciliation at end of shifts.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed inventory control, such as counting, and stocking merchandise.
Costumer Service Agent
Invercasa / Lyft Campaign
01.2023 - 01.2024
- I participated as a customer service agent in the Lyft campaign where I assisted customers with any questions or situations they had regarding the app and its management, I stood out by being a clear example in terms of metrics and behavior, going to the extent of some of my interactions with costumers where use to instruct the new waves. I was agent of the month on various occasions and participate in campaigns to train new members of the campaign due to my outstanding performance, participate as support to the rest of my colleagues to improve performance or clarify doubts.
Fencing Teacher
Centro Deportivo Garcia More
01.2020 - 01.2022
- I was in charge for two years, along with another teacher, of all classes and instructions related to fencing at the center. We taught this sport as well as carrying out activities for the community and competitions with other institutions.
Education
Graduate - Physical Culture and Sports
University
01-2020
Skills
- Teamwork
- Problem resolution
- Experienced in customer service
- Conflict management
- Able to adapt to the needs and conditions of the environment
- I have an advanced level of English
- Clear and direct communication
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Reliability and punctuality
- Team management
- Inventory control
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Store Clerk
Gas Station
11.2025 - 01.2026
Costumer Service Agent
Invercasa / Lyft Campaign
01.2023 - 01.2024
Fencing Teacher
Centro Deportivo Garcia More
01.2020 - 01.2022
Graduate - Physical Culture and Sports
University