FREDDY REYNOLDS
LOS ANGELES,CA
Summary
Seeking a position as an entry-level banker and customer service representative at a financial institution where I can establish a long-term career and utilize my excellent customer service, sales, and cash handling skills effectively.
Overview
8
8
years of professional experience
Work History
Bank Teller
Wells Fargo
Los Angeles, CA
03.2024 - Current
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Maintained confidentiality of bank records, transactions and customer information.
- Educated customers about different types of banking services available at the branch.
- Performed cash handling duties including counting currency, coins and checks.
- Followed strict compliance guidelines when completing financial transactions for customers.
Credit Consultant
Excel Credit Solutions
Los Angeles, CA
04.2023 - Current
- Assisted customers in understanding their credit report, including identifying errors or inaccuracies
- Developed strategies to improve client credit scores by negotiating with creditors disputing inaccurate information, and consolidating accounts
- Analyzed credit data from major bureaus to identify discrepancies or patterns of delinquency
- Explained various types of financial options available to customers based on their individual needs and goals.
Airbnb Host
Winsome Stays L.L.C
Los Angeles, CA
04.2023 - Current
- Organized and maintained a clean, safe, and inviting environment for guests
- Trusted to create detailed listings on Airbnb with photos and accurate descriptions of the property amenities
- Generated reports to track occupancy rates, revenue, expenses, and other metrics related to hosting
- Negotiated favorable terms with vendors for services such as cleaning and maintenance.
Sales Associate
Bloomingdale’s
Beverly Hills, CA
07.2023 - 01.2023
- Demonstrated product features and benefits for customer’s needs
- Assisted customers with products selection, sizing and styling
- Maintained up-to-date knowledge of store merchandise and policies
- Built relationships with customers to encourage repeat business.
Administrative Assistant
Title Three Loans
Daytona Beach, FL
08.2016 - 12.2017
- Assisted loan officers with the preparation of loan documents and doing packages
- Prompted credit checks, verified income and employment information, and obtained other required documentation from applicants
- Maintained customer files in an organized manner to ensure accurate tracking of loans
- Monitored loan applications for completeness and accuracy prior to submission to underwriting department.
Assistant Manger
Footlocker
Daytona Beach, FL
08.2016 - 12.2017
- Contributed to achieving and exceeding sales targets through effective sales strategies and upselling techniques
- Ensured compliance with company policies and procedures, including opening and closing procedures, cash handling, and security measures
- Trained new hires on company policies, product knowledge, and customer services standards
- Worked closely with store manager and district to implement corporate.
Education
JVS SoCal BankWork$ Bank Training Program Certificate -
Diploma in Business Administration -
Timeline
Bank Teller
Wells Fargo
03.2024 - Current
Sales Associate
Bloomingdale’s
07.2023 - 01.2023
Credit Consultant
Excel Credit Solutions
04.2023 - Current
Airbnb Host
Winsome Stays L.L.C
04.2023 - Current
Administrative Assistant
Title Three Loans
08.2016 - 12.2017
Assistant Manger
Footlocker
08.2016 - 12.2017
JVS SoCal BankWork$ Bank Training Program Certificate -
Diploma in Business Administration -
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