Freddy Rocha
Bartlesville
Summary
Dynamic and detail-oriented professional with experience at Panda Express, excelling in food preparation and customer service. Proven ability to enhance kitchen efficiency and maintain high standards of cleanliness. Strong organizational skills and a commitment to waste reduction contribute to a positive team environment and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kitchen Helper
Panda Express Restaurant Group
Bartlesville, OK
12.2025 - Current
- Assisted in food preparation and assembly of menu items following established recipes.
- Maintained cleanliness and organization of kitchen workstations to ensure compliance with health standards.
- Operated kitchen equipment safely, including grills, fryers, and ovens, adhering to operational protocols.
- Supported team members during peak hours by managing inventory and replenishing supplies efficiently.
- Monitored food quality and presentation to uphold brand standards during service periods.
- Collaborated with kitchen staff to streamline workflows and enhance overall efficiency during busy shifts.
- Cleaned and organized kitchen stations to promote team efficiency.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Sporting Goods Associate
Walmart
Skiatook, OK
03.2025 - 12.2025
- Assisted customers in selecting sporting goods based on needs and preferences.
- Maintained cleanliness and organization of sales floor and stockroom areas.
- Processed inventory shipments, ensuring accurate stock levels and product placement.
- Demonstrated product features and benefits to enhance customer understanding.
- Handled customer inquiries and resolved issues to ensure positive shopping experiences.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Implemented loss prevention strategies by vigilantly monitoring the sales floor, addressing any suspicious behavior, and collaborating with security personnel as needed.
Delivery Driver
Domino's Pizza
Tulsa, OK
06.2024 - 12.2024
- Delivered orders promptly, ensuring customer satisfaction through efficient route management.
- Maintained vehicle cleanliness and operational readiness for safe deliveries.
- Communicated effectively with customers to confirm order details and address concerns.
- Assisted in training new drivers on delivery processes and safety protocols.
Office Manager
Tallgrass Estates
Bartlesville, OK
06.2023 - 05.2024
- Managed daily office operations to ensure efficiency and organization.
- Oversaw vendor relationships and negotiated contracts to reduce costs.
- Implemented office procedures enhancing workflow and productivity among staff.
- Maintained accurate records and files, ensuring compliance with regulations.
- Developed communication channels among departments to improve collaboration.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Education
Bachelor of Science - Computer Science
Oklahoma State University
Tulsa, OK12-2029
Associate of Science - Computer Information Systems
Tulsa Community College
Tulsa, OK12-2027
Skills
- Cooking
- Food preparation
- Waste reduction
- Customer service
- Organizational skills
- Data entry
- Store maintenance
- Equipment assembly
- Customer engagement
Accomplishments
- Advanced from Kitchen Utility Worker to Office Manager within 2 months for efficiency and readiness.
- Achieved consistent Inventory replenishment by completing sales floor assessments with accuracy and efficiency.
Certification
CompTIA A+ - expected May 2026
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Kitchen Helper
Panda Express Restaurant Group
12.2025 - Current
Sporting Goods Associate
Walmart
03.2025 - 12.2025
Delivery Driver
Domino's Pizza
06.2024 - 12.2024
Office Manager
Tallgrass Estates
06.2023 - 05.2024
Bachelor of Science - Computer Science
Oklahoma State University
Associate of Science - Computer Information Systems
Tulsa Community College