Freddy Y Caceres Perez

With a proactive and dedicated approach, I seek opportunities to apply and develop skills in software development. I have the ability to solve problems with a customer-focused approach, supported by a solid understanding of Scrum methodology. I have knowledge in installing, upgrading, and verifying the operation of software. I have a proven ability to produce detailed technical problem documents and reports.
With a thorough understanding of operating systems, I possess extensive knowledge in troubleshooting both hardware and software problems.
I have a demonstrated ability to identify and resolve technical problems effectively.

Includes knowing Javascript, JSON, and XML, as well as knowing C++.

Excellent Communication Skills

Attention to Detail

handling of computer tools

Technical Skills with resolving installing/uninstalling software and troubleshooting

Ability to follow instructions and make decisions based on the information provided

Working as a team.

To be organized.

Google IT Support Professional Certificate - Coursera