Technical Professional experienced in system maintenance, repair, and patient care. Delivered reliable results through effective technical diagnostics and collaborative problem-solving while enhancing patient experiences and clinic efficiency. Specialized in audiometric evaluations, patient screenings, and hearing aid fittings to ensure optimal outcomes.
Work History
Certified Nursing Assistant
1 Year 3 Months
Georgia War Veterans Home | 05.2025 - Current
Monitored vital signs and reported changes in patient conditions to healthcare team promptly.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Maintained precise patient records, ensuring adherence to healthcare regulations and standards.
Implemented infection control protocols, contributing to a safe and hygienic healthcare setting.
Delivered compassionate personal care services, including bathing, grooming, dressing, and feeding, to uphold patient dignity.
Certified Nursing Assistant
3 Years
The Place at Deans Bridge | 08.2023 - Current
Supported patients in daily living activities to enhance comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Responded to call lights to ensure patient comfort and safety, adjusting bed rails and equipment as needed.
Prevented pressure ulcer development through frequent turning, repositioning of patients, and diligent skin assessments.
Facilitated feeding and monitored nutritional intake to help patients achieve dietary goals.
Telehealth Technician
6 Years 1 Month
Charlie Norwood VA Medical Center | 07.2020 - Current
Performed routine maintenance on medical equipment, ensuring optimal functionality and reliability.
Assisted in troubleshooting technical issues, reducing downtime and improving service delivery.
Conducted inspections and tests on devices, documenting performance and ensuring compliance with regulatory standards.
Performed routine maintenance on medical equipment to ensure operational efficiency.
Trained new technicians on safety protocols and equipment handling procedures to promote a safe work environment.
Educated patients on proper hearing aid usage and care techniques.
Assisted in fitting and maintaining hearing aids for optimal performance.
Conducted comprehensive hearing assessments using audiometric equipment.
Promoted a safe working environment by following established infection control protocols during testing procedures.
Patient Care Technician
4 Years 9 Months
Charlie Norwood VA Medical Center | 10.2015 - 07.2020
Monitored vital signs and communicated significant changes to nursing staff to facilitate timely interventions.
Assisted patients with mobility and personal hygiene to promote comfort and maintain dignity.
Educated patients on post-operative care and medication management, enhancing recovery processes.
Educated patients on post-operative care and medication management to support effective recovery.
Managed patient documentation using electronic health record (EHR) systems for accurate tracking.