Frederick Blackford
Washington DC,DC
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Manager . Team Member
Papa Johns Pizza
10782 Fairfax Blvd Fairfax, VA
12.2016 - Current
- Led team to ensure adherence to food safety and quality standards.
- Streamlined inventory management processes for improved stock accuracy.
- Enhanced customer satisfaction by training staff on service excellence practices.
- Developed scheduling strategies to optimize labor efficiency during peak hours.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
- Oversaw daily operations to maintain store cleanliness and organization.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Volunteer
Department Of Veteran Affairs Medical Center
50 Irving St NW
01.2012 - Current
- Assisted in patient care and support activities for veterans.
- Coordinated volunteer schedules to optimize service delivery.
- Participated in training sessions to enhance healthcare knowledge and skills.
- Engaged with veterans to provide emotional support and companionship.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Sign Spinner. Team Leader
AArrow Sign Spinners
08.2013 - 08.2026
- Executed dynamic sign spinning techniques to attract customer attention and enhance brand visibility.
- Adapted strategies based on location and audience engagement to maximize promotional effectiveness.
- Collaborated with team members to maintain consistent messaging and style across multiple campaigns.
- Trained new sign spinners on performance standards and safety protocols to ensure operational efficiency.
- Monitored traffic patterns and adjusted positioning for optimal exposure during peak hours.
- Provided feedback on promotional effectiveness, contributing to strategic planning for future events and campaigns.
- Tossed, caught and flipped signs to attract attention to sales and promotions.
- Maintained excellent physical fitness levels through regular training sessions, ensuring consistent energy and enthusiasm during sign-spinning performances.
- Engaged in 15 and 15 forms of marketing to attract customers.
- Adapted quickly to changing weather conditions while maintaining high-quality performance standards for outdoor engagements.
- Displayed high levels of enthusiasm and excitement while spinning signs for 15 business on busy street corners.
- Held directional sign for 15 hours per shift without breaks.
- Increased foot traffic by consistently performing eye-catching sign spinning routines.
- Held sign weighing 15 pounds for 15 hours without stopping movement or dropping sign.
- Worked with team to achieve sales goals for products.
- Maintained clean, organized and professional work environment.
- Established and maintained positive relationships with customers.
- Provided excellent customer service when approached by interested passersby, offering friendly assistance and answering any questions about promotions or the business itself.
Sign Waver. Team Leader. Assistant Manager
Liberty Tax Service
3905 Benning Rd NE
01.2008 - 04.2026
- Engaged with pedestrians to promote brand visibility and awareness.
- Executed dynamic sign-waving techniques to attract potential clients.
- Maintained optimal positioning to maximize exposure in high-traffic areas.
- Adapted strategies based on real-time feedback from the environment.
- Monitored weather conditions to adjust outdoor sign-waving schedules accordingly.
- Maintained a positive attitude and demonstrated excellent customer service skills while interacting with passersby.
- Attracted potential customers with energetic and engaging sign-waving performances.
- Increased customer engagement by effectively waving signs and drawing attention to store promotions.
- Utilized props or costumes when appropriate to enhance the visual appeal of advertising efforts, drawing greater interest from potential customers.
- Improved brand recognition with consistent and professional representation while on duty as a Sign Waver.
- Handed out coupons to pedestrians to attract new and repeat customers.
- Presented enthusiastic, positive image to greet customers.
- Held directional sign for 15 hours per shift without breaks.
- Displayed high levels of enthusiasm and excitement while spinning signs for 15 business on busy street corners.
- Pointed customers towards store using spinning signage.
- Used enthusiasm and movement to attract attention of passing motorists or pedestrians.
- Used cell phone and text messages to stay in communication with sales team during shifts.
- Held [Type] large sign to advertise local businesses and direct traffic to store.
- Held sign weighing 15 pounds for 15 hours without stopping movement or dropping sign.
- Greeted customers warmly and pleasantly answered inquiries.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sign Spinner
Action Sign Spinner
Wheaton Maryland
01.2013 - 01.2022
- Enhanced visibility for brands through engaging sign spinning techniques.
- Collaborated with marketing teams to align promotional strategies with brand messaging.
- Trained new team members on effective sign handling and customer interaction methods.
- Developed innovative routines to attract foot traffic and increase customer engagement.
- Engaged in 15 and 15[Type] forms of marketing to attract customers.
- Displayed high levels of enthusiasm and excitement while spinning signs for [Type] business on busy street corners.
- Held sign weighing 15 pounds for 15 hours without stopping movement or dropping sign.
- Held sign weighing [Number] pounds for [Number] hours without stopping movement or dropping sign.
- Enhanced company visibility by maintaining a professional appearance and demeanor during sign spinning engagements.
- Held directional sign for [Number] hours per shift without breaks.
- Contributed to a positive work environment by maintaining a professional attitude, punctuality, and willingness to assist with additional tasks as needed.
Dishwasher
HipCityVeg
712 7th St
07.2017 - 07.2018
- Trained new team members in proper cleaning techniques and safety protocols.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Marketing
BIBIBOP Asian Grill
709 7th Street NW
06.2017 - 06.2018
- Increased gallery attendance through effective marketing and promotional strategies.
- Boosted revenue through targeted marketing campaigns and promotional activities.
- Implemented digital marketing initiatives, including social media management and email marketing campaigns, targeting international audiences.
- Enhanced brand recognition by designing visually appealing marketing materials.
- Initiated local marketing campaign, increasing foot traffic and sales.
Food Worker
Department Of Veteran Affairs Medical Center
50 Irving St NW
09.2015 - 09.2016
- Prepared and served nutritious meals to veterans, adhering to dietary restrictions and preferences.
- Maintained cleanliness and sanitation of kitchen and dining areas, ensuring compliance with health regulations.
- Assisted in inventory management, restocking supplies, and minimizing food waste through efficient practices.
- Collaborated with team members to streamline food preparation processes, enhancing workflow efficiency.
- Streamlined kitchen processes with effective communication between front-of-house and back-of-house staff members.
- Collaborated with team members to develop new menu items, leading to increased sales and positive customer feedback.
- Contributed ideas for marketing promotions that led to increased foot traffic and revenue growth.
- Prepared high-quality dishes according to recipe specifications, ensuring consistent taste and presentation.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
High School Diploma -
YouthBuild Public Charter School
419 7th St NW, Washington, DC 2000406-2014
High School Diploma -
Anacostia SHS
06-2010
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
- Customer relations
- Consulting
- Marketing
Certification
- CM - Certified Manager Certification
- Licensed HBI. OSHA. Flagger License. CPR.
Languages
English
Spanish
Interests
- Volunteer Work
- Martial Arts
- Volunteering
Timeline
Dishwasher
HipCityVeg
07.2017 - 07.2018
Marketing
BIBIBOP Asian Grill
06.2017 - 06.2018
Assistant Manager . Team Member
Papa Johns Pizza
12.2016 - Current
Food Worker
Department Of Veteran Affairs Medical Center
09.2015 - 09.2016
Sign Spinner. Team Leader
AArrow Sign Spinners
08.2013 - 08.2026
Sign Spinner
Action Sign Spinner
01.2013 - 01.2022
Volunteer
Department Of Veteran Affairs Medical Center
01.2012 - Current
Sign Waver. Team Leader. Assistant Manager
Liberty Tax Service
01.2008 - 04.2026
High School Diploma -
YouthBuild Public Charter School
High School Diploma -
Anacostia SHS
Waver Hall Fame
N/A