Dynamic retail professional with expertise in training development and customer service. Proven ability to enhance team performance and engagement through effective communication and operations expertise. Skilled in visual merchandising, driving customer engagement, and optimizing stockroom processes to elevate sales and brand loyalty.
Hi, I’m
Frederick Correa
Lowell,MA
Summary
Overview
5
years of professional experience
Work History
TargetLowell, MA
Closing Expert/Team Trainer
02.2024 - Current
Job overview
- Trained team members on product knowledge and customer service standards.
- Developed training materials to enhance team performance and engagement.
- Managed product displays to boost visual appeal and customer engagement.
Lowe’sLowell, MA
Receiver/Stocker
03.2022 - 01.2023
Job overview
- Unloaded incoming shipments and verified product quantities against packing lists.
- Organized stock in the warehouse according to company standards.
- Assisted customers by locating items and providing product information.
Puma OutletSomerville, MA
Retail Associate/Backroom Specialist
04.2021 - 09.2021
Job overview
- Stockroom optimization and assessment of incoming shipments.
- Assisted customers with product selection and inquiries.
- Educated customers about brand promotions and loyalty programs.
Lynn Community Health CenterLynn, MA
Patient and Visitor COVID-19 Screener
07.2020 - 08.2020
Job overview
- Conducted health screenings for COVID-19 at the health center.
- Collaborated with healthcare staff to ensure smooth patient flow.
- Maintained accurate records of screening results and patient information.
Education
University of Massachusetts LowellLowell, MA
Degree in Business Administration from Concentration in Marketing
01.2022
University Overview
Skills
- Data Analysis
- Customer service
- Training development
- Team building
- Operations expertise
- Visual merchandising
- Sales expertise
- Effective communicator
Affiliations
Affiliations
Food Drive Volunteer - Lynn Community Health Center 2020-2023Timeline
Closing Expert/Team Trainer
Target
02.2024 - Current
Receiver/Stocker
Lowe’s
03.2022 - 01.2023
Retail Associate/Backroom Specialist
Puma Outlet
04.2021 - 09.2021
Patient and Visitor COVID-19 Screener
Lynn Community Health Center
07.2020 - 08.2020
University of Massachusetts Lowell
Degree in Business Administration from Concentration in Marketing