BRADLEY PATTERSON
Quality Document Specialist
Washington,MI
Summary
Hardworking and passionate Quality Specialist with extensive experience at Baxter Healthcare, Thermo Fisher Scientific, etc. specializing in documentation and quality assurance. Achieved a 99% turnaround on urgent document changes (at Baxter) through effective data analysis and communication. Committed to process enhancement and delivering exceptional customer service in high-pressure environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Closing Expert (Seasonal)
Target
Shelby Twp., MI
11.2025 - 12.2025
- Assisted customers with store information to specific and personal shopping needs.
- Responsible for maintaining specific “zones” of the store.
Quality Assistant
Community First Health Centers
New Haven, MI
01.2023 - 06.2024
- Gathered, organized, analyzed, and reported data on a daily to quarterly basis to colleagues and upper management.
- Wrote and edited work instructions for the quality group and for company wide use.
- Assisted the quality manager with time sensitive reports, archiving duties, etc.
Quality Specialist II
Thermo Fisher Scientific
Detroit
10.2019 - 10.2020
- Wrote and edited standard operating procedures, forms, and other documentation to reflect change from former company to Thermo Fisher Detroit.
- Reviewed, approved, and facilitated release of document change orders (DCO).
- Transcribed certificates of analysis into Thermo Fisher format (time sensitive).
Quality Specialist/Document Control
American Pharmaceutical Ingredients (API)
Waterford Twp., MI
02.2018 - 10.2018
- Oversaw a companywide project to overhaul all standard operating procedures to attain wholesaler distributor accreditation.
- Created new format/templates to be used for all future company documents.
- Wrote standard operating procedures based on specific criteria.
- Facilitated all personnel (30+, two facilities) training requirements.
- Established and managed company approved product list (over 175 items).
Document Control Coordinator
Elba Labs
Troy, MI
04.2017 - 12.2017
- Presided over the restructuring of companywide documentation system due to a 4.5-month backlog.
- Generated and issued batch records and fill docs for use in production.
- Supervised the change control process.
- Catalogued and reorganized (5S) document areas (hard and electronic copy).
Quality Document Control Specialist
HRL Laboratories
Malibu, CA
05.2016 - 07.2016
- Created and finalized document change packages from initiation to issuance.
- Edited documents per specifications and communicated with requestors on changes to documents and timelines for implementation.
Quality Document Specialist
Baxter Healthcare
West Lake Village, CA
02.2007 - 12.2015
- Analyzed, edited, and finalized (1,000+) division and corporate documents for compliance to standard formatting requirements.
- Maintained a 99% turnaround time on urgent document changes.
- Co-supervised a kaizen team that provided standardization methods that resulted in the reduction of (hundreds) of lost work orders.
- Produced high level monthly Quality meeting (averaging sixty-five attendees) from agenda development to presentation finalization.
Education
Bachelor’s degree - English
Michigan State University
East Lansing, MI05.1999
Skills
- Communications
- Quality Assurance
- Documentation
- Customer Service
- Case Management
- Data Analysis
Certification
- OSHA certification, US Department of Labor, 08/01/21
- Lean Green Belt Training & GDP/GMP, Baxter led training, 07/01/13
Timeline
Closing Expert (Seasonal)
Target
11.2025 - 12.2025
Quality Assistant
Community First Health Centers
01.2023 - 06.2024
Quality Specialist II
Thermo Fisher Scientific
10.2019 - 10.2020
Quality Specialist/Document Control
American Pharmaceutical Ingredients (API)
02.2018 - 10.2018
Document Control Coordinator
Elba Labs
04.2017 - 12.2017
Quality Document Control Specialist
HRL Laboratories
05.2016 - 07.2016
Quality Document Specialist
Baxter Healthcare
02.2007 - 12.2015
Bachelor’s degree - English
Michigan State University