Frederick Maloney

Coordinated and executed events featuring DJ, live music, and bingo entertainment, enhancing guest engagement and satisfaction.

• Supported faculty in developing course materials and organizing classroom setup, improving instructional readiness.
• Coordinated student events and activities, increasing campus engagement and participation.
• Provided administrative support by maintaining organized records and files for departments.
• Oversaw inventory management of office supplies, ensuring availability for daily needs.
• Streamlined communication between students and faculty, addressing inquiries in a timely manner.

• Supervised daily store operations, ensuring high visual standards and optimal customer experience.
• Trained and developed staff, resulting in improved customer service skills and satisfaction.
• Managed inventory levels and organized product displays to enhance product visibility and accessibility.
• Implemented company policies to ensure compliance and security protocols.
• Recruited, trained and supervised new employees.
• Collaborated with corporate teams on merchandising strategies and initiatives.
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Resolved customer complaints in a timely manner.
• Managed daily banking activities such as deposits and withdrawals.

• Utilized CRM software to manage customer inquiries and ensure prompt responses.
• Coordinated with technical support teams to resolve customer complaints efficiently.
• Conducted regular follow-ups with clients to enhance satisfaction and retention.
• Identified opportunities for expanding customer support services, including new products and offerings.