Frederick Padilla
Burlington,CT
Summary
To obtain a position where my professionalism can shine as an individual or as a productive member of a team. To utilize the years of experience I have gained during my time as an IT Professional within the United States Army as well as the civilian sector.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technical Support Specialist
Southridge Technology
Winsted, CT
11.2021 - Current
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components
- Implemented firewalls, two-factor authentication and Sophos antivirus software for networks supporting multiple clients
- Provided day-to-day support to system users, educating clients on troubleshooting and problem-solving protocols
- Checked in with clients about existing systems and preferences to optimize updates and achieve success
- Created and administered profiles and groups using active directory
- Conducted routine checks of Datto backups and made sure backups are conducted on schedule as well as troubleshooting and resolving failures.
Network Communication Systems Specialist
US Army Reserves
01.2018 - Current
- Selected over 12 other Soldiers to take charge of the Information Technology section
- Personally accountable for over 1 million dollars of equipment with no issues
- Responsible for training and instructing other Soldiers in the section
- Currently have active secret clearance, displaying trustworthiness and dedication
- Responsible for maintaining security standards by updating and patching over one thousand systems
- Responsible for operating and managing devices such as CISCO switches and VMs.
Education
Cyber Bootcamp - Cyber Security Engineer
Flatiron School SecureSet
10.2021
Advanced Individual Training - Training As a Network Communication Systems Specialist
Fort Gordon Cyber Center of Excellence
10.2018
Skills
- Technical Analysis
- Troubleshooting
- TCP/IP protocol
- Firewalls, VPNs and security products
- Virtualization
- User support
- Microsoft Exchange
Certification
- CompTIA Security+
Timeline
Technical Support Specialist
Southridge Technology
11.2021 - Current
Network Communication Systems Specialist
US Army Reserves
01.2018 - Current
Cyber Bootcamp - Cyber Security Engineer
Flatiron School SecureSet
Advanced Individual Training - Training As a Network Communication Systems Specialist
Fort Gordon Cyber Center of Excellence
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