FREDERICK S. LANEZ
Jersey City
Summary
To obtain suitable employment with a major corporation that supports professional development, personal growth, and long-term career advancement.
Overview
2026
2026
years of professional experience
Work History
IT Specialist/Data Center Technician
HCL Tech
2007 - Current
- Managed IT infrastructure to ensure optimal performance and reliability across systems.
- Managed installation and configuration of servers and networking equipment.
- Led troubleshooting efforts for complex technical issues, enhancing system uptime and user satisfaction..
- Monitored system performance and ensured optimal uptime of data center operations.
- Conducted routine maintenance and troubleshooting for hardware issues.
IT Operations Analyst
Toys R Us
2000 - 2006
- Analyzed system performance to identify and resolve operational issues promptly.
- Implemented ITIL best practices to improve incident management processes.
- Coordinated cross-functional teams to enhance project delivery timelines.
- Developed comprehensive documentation for IT procedures and troubleshooting guides.
Returns Department
Bergen Brunswig Drug Company
01.1996 - 2000
- Processed returned pharmaceutical products from customers
- Released expired and damaged products to manufacturers
- Verified vendor numbers using computerized inventory systems
- Inspected expiration dates and managed shelf and overstock inventory
Operations Clerk
Malverne Distributor
01.1993 - 01.1995
- Processed and maintained vendor product records using computerized systems
- Monitored automated filing of records, tapes, and CDs
- Verified accuracy of incoming product deliveries
- Assisted management with operational issue resolution
Key Punch Clerk, Data Processing Department
Ingram Video Distributor
01.1991 - 01.1992
- Processed customer video returns
- Sorted defective and acceptable inventory
- Coded and cataloged quality inventory into computerized systems
Laboratory Aide, RIA Department
MetPath, Inc.
01.1990 - 01.1991
- Sorted laboratory specimens into appropriate work queues
- Located and allocated missing specimens across departments
- Investigated incomplete specimen records
- Prepared testing tubes for laboratory procedures
Education
Diploma - Data Center Support
The Chubb Institute
Jersey City, NJ01-1999
A.A. - Electronics Engineering Technology
Hudson County Community College
Jersey City, NJ01-1994
Certificate - Phlebotomy Technician
Institute For Applied Medical Technology
New York, NY01-1992
Skills
- Systems & Platforms: IBM Mainframe (MVS, JCL, JES2), IBM AS/400 / iSeries (OS/400), Windows operating systems, DOS-based environments
- Hardware & Infrastructure: Enterprise servers and mainframe hardware, PC installation and upgrades, printers, terminals, disk storage peripherals
- Software & Tools: Job Control Language (JCL), TSO/ISPF, Microsoft Word, Excel, Access, Novell NetWare
- Data Processing & Operations: Batch and interactive job processing, output queue management, data validation, reporting, and documentation
- Troubleshooting & Support: Hardware and software diagnostics, system monitoring, issue resolution, installation and configuration
Timeline
Returns Department
Bergen Brunswig Drug Company
01.1996 - 2000
Operations Clerk
Malverne Distributor
01.1993 - 01.1995
Key Punch Clerk, Data Processing Department
Ingram Video Distributor
01.1991 - 01.1992
Laboratory Aide, RIA Department
MetPath, Inc.
01.1990 - 01.1991
IT Specialist/Data Center Technician
HCL Tech
2007 - Current
IT Operations Analyst
Toys R Us
2000 - 2006
Diploma - Data Center Support
The Chubb Institute
A.A. - Electronics Engineering Technology
Hudson County Community College
Certificate - Phlebotomy Technician
Institute For Applied Medical Technology