Frederick Thomas
Vacaville,CA
Summary
Disciplined and adaptable professional with extensive experience in high-pressure environments, conflict resolution, and leadership. Known for maintaining composure under stress, attention to detail, and strong interpersonal communication. Passionate about serving and protecting communities with integrity, accountability, and empathy. Seeking to apply my background in team leadership, public service, and emergency response toward a law enforcement career.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Mastro's Ocean Club
Fort Lauderdale, FL
06.2021 - 10.2021
- Managed high-volume guest interactions and de-escalated tense situations with professionalism.
- Maintained vigilance on guest well-being and safety within the restaurant premises.
- Maintained strong communication skills and accurate financial handling.
Bar Manager / Assistant General Manager
Rivertail
Fort Lauderdale, FL
02.2021 - 05.2021
- Ensured compliance with safety regulations and maintained order in high-stress situations.
- Supervised team performance and coordinated responses to customer complaints or incidents.
- Built trust with patrons through accountability, discretion, and quick thinking.
Bar Manager / Assistant General Manager
Pubbelly Sushi
Miami, FL
03.2019 - 02.2020
- Led staff through training, emergency procedures, and regulatory compliance.
- Routinely handled disputes, enforced rules, and maintained order under pressure.
- Recognized for clear communication, situational awareness, and composure during emergencies.
Sales Consultant
Southern Glazer's Wine & Spirits
Miami, FL
01.2018 - 12.2018
- Collaborated with diverse clients and responded to complex situations calmly and efficiently.
- Analyzed trends and set goals using data-driven insights and consistent reporting.
- Built and maintained long-term professional relationships with a focus on mutual respect.
Education
Associate of Science - Paramedic
Bonita Medical Institute
Naples, FL01.2012
Skills
- Emergency Response & Crisis Management
- Conflict De-escalation
- Situational Awareness
- Community Engagement
- Team Leadership & Accountability
- Report Writing & Documentation
- First Aid & CPR
- Microsoft Office & CRM Software
Certification
- Food Handler Certificate
- CPR Certified
Timeline
Server
Mastro's Ocean Club
06.2021 - 10.2021
Bar Manager / Assistant General Manager
Rivertail
02.2021 - 05.2021
Bar Manager / Assistant General Manager
Pubbelly Sushi
03.2019 - 02.2020
Sales Consultant
Southern Glazer's Wine & Spirits
01.2018 - 12.2018
Associate of Science - Paramedic
Bonita Medical Institute