Frederick Allen Shelton, Jr.
Coker,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Digital Technician
AT&T
Tuscaloosa , AL
10.2000 - Current
- Installing, maintaining and troubleshooting various digital communication products and services (DS0, DS1, Ethernet, Internet, Voice)
- Fiber optic splicing
- Fiber optic fault testing and trouble locating with an Optical Time Domain Reflectometer
- Copper cable splicing
- Wire and cable management
- Pull cable and wire through attics, crawlspaces, walls, conduit, and underground via manholes
- Coordinate with employees in other disciplines to achieve the resolution of upstream issues.
- Moderate computer networking skills
- Maintaining supply room inventory
- Handling direct communication with customers to address inquiries, issues, and concerns
Education
Bachelor of Arts in Communication
The University of Alabama
Tuscaloosa, AL12-1997
Associate of Applied Science - Electronics Engineering Technology
ITT Technical Institute
Birmingham, AL09-2000
Skills
- Fiber optic splicing
- Copper cable splicing
- Customer service
- Equipment maintenance
- Technical troubleshooting
- Time management
- Inventory management
- Problem solving
- Attention to detail
- Error troubleshooting
- Problem-solving abilities
- Diagnostic procedures
- Analytical thinking
- Critical thinking
- Digital electronics
- Time management abilities
- Equipment setup
- Dependable and responsible
- Forklift operator training
Timeline
Digital Technician
AT&T
10.2000 - Current
Bachelor of Arts in Communication
The University of Alabama
Associate of Applied Science - Electronics Engineering Technology
ITT Technical Institute
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