Goal-oriented sales professional with a proven track record in customer relations and operational efficiency. Skilled in logistics coordination and innovative problem-solving, consistently exceeding service standards to enhance client satisfaction.
Overview
9
9
years of professional experience
Work History
Sale Representative/CDL Truck Driver
Bonnie Plants LLC
Donaldsonville, LA
01.2025 - 05.2026
Coordinated logistics for plant deliveries, ensuring efficient transportation and inventory management.
Conducted regular assessments of inventory levels, streamlining restocking processes to minimize shortages.
Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Manager
Boyd Gaming Corporation
Opelousas, LA
06.2021 - 01.2025
Led operational strategies to enhance guest experience and streamline service delivery.
Established key performance indicators to monitor service quality and operational success metrics.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Established team priorities, maintained schedules and monitored performance.
Audio Visual Technician
Go Media LLC
Lafayette, LA
09.2020 - 06.2021
Improved workflow processes by implementing effective setup strategies for diverse venue layouts.
Tested and calibrated audio and visual equipment to verify proper operation.
Managed cables and power distribution systems effectively to maintain a neat appearance while ensuring safety.
Installed and calibrated state-of-the-art audio and visual systems for optimal performance, ensuring memorable event experiences.
Audio Video Technician
Cajundome & Convention Center
Lafayette, LA
08.2017 - 09.2020
Set up and dismantled AV systems, maintaining efficiency during event transitions.
Collaborated with event coordinators to customize AV solutions based on specific requirements.
Conducted routine maintenance checks on equipment, ensuring optimal functionality and safety standards.
Assisted in inventory management of AV supplies, ensuring availability for upcoming events.