Frederick William Marsh
Dallas,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining order fulfillment processes at Walmart, demonstrating dependable service and collaborative problem-solving skills. Excelled in fast-paced environments, ensuring timely and accurate order handling. Expert in typing and interpersonal communication, significantly contributing to team success and operational efficiency.
Overview
4
4
years of professional experience
Work History
Online Orderfiller and Delivery Associate
Walmart
11.2020 - 07.2024
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
Door Greeter
Tom Thumb
07.2020 - 11.2020
- Supported loss prevention efforts by adhering to company guidelines and reporting any concerns to appropriate personnel.
- Provided exceptional service to customers with special needs, offering assistance or locating store personnel when needed.
- Upheld company standards for cleanliness and appearance near entrance areas, creating an inviting environment for potential shoppers.
Online Grocery Pick Up Member
Kroger
01.2020 - 06.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Education
El Centro College
Dallas, TX05.2019
Skills
- Dependable and reliable
- Typing
- Collaborative Problem-Solver
- Interpersonal
Timeline
Online Orderfiller and Delivery Associate
Walmart
11.2020 - 07.2024
Door Greeter
Tom Thumb
07.2020 - 11.2020
Online Grocery Pick Up Member
Kroger
01.2020 - 06.2020
El Centro College
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