Fredesha Gardner
Atlanta,GA
Summary
Dynamic performer and service professional with a proven track record at Club Wax, showcasing exceptional stage presence and discipline. Excelled in choreography and agility, enhancing production value through creative contributions and stellar performances. Demonstrated outstanding customer service, elevating guest experiences and contributing to venue profitability. Skilled in multitasking and effective communication, ensuring seamless service delivery. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Bottle Girl
Club Wax
Atlanta Ga
07.2023 - 03.2024
- Promoted special events or themed nights within the venue by engaging with customers during their visits or utilizing social media platforms.
- Balanced attention between multiple tables simultaneously while ensuring each party received personalized care throughout their visit.
- Maintained a clean, organized, and inviting table area for an enjoyable guest experience.
- Utilized effective communication skills to relay guest preferences or requests to bartenders and kitchen staff, ensuring a seamless service experience.
Bottle Girl
Monaco Hookah Lounge
Atlanta, CA
08.2022 - 05.2023
- Streamlined service processes by coordinating efficiently with bartenders and support staff.
- Provided exceptional customer service to high-profile clients, ensuring satisfaction and promoting positive word-of-mouth referrals.
- Demonstrated professionalism when addressing any customer complaints or concerns, aiming to resolve issues swiftly to maintain satisfaction levels.
- Contributed to venue profitability through proper handling and tracking of complimentary offerings or discounts when applicable.
Server
Applebee's Grill + Bar
Stockbridge, GA
01.2021 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Tucker High School
Tucker, GA05.2015
Skills
- Stage presence
- Discipline
- Choreography
- Flexibility and Agility
- Stage Performance
Timeline
Bottle Girl
Club Wax
07.2023 - 03.2024
Bottle Girl
Monaco Hookah Lounge
08.2022 - 05.2023
Server
Applebee's Grill + Bar
01.2021 - 08.2022
Tucker High School